If we had any other choice, we would NEVER use Charter.  But unfortunately, much the like the downside of all telecommunications companies, Charter has a monopoly since they are the only ISP in the area.

Charter seems to work using Chaos theory, in that if a butterfly flaps its wings in China, our cable goes out.  We pay 125.00/month for cable television and cable internet, and at any given time, our digital cable box stops receiving.  Do they reimburse us for all the time our cable is out?  NO!  Because they say there is nothing they can do about it.

So when we finally decided to cancel...