2.5 years into a washing machine that cost me over $1,200 and already have to replace the pump. Had GE for 14 years with absolutely no problems. Pretty looks paid a steep price!! Called LG and their statement to me was "there is nothing that LG can do to assist you with this." I guess that's all $1,200 gives you - 2.5 years of use without a 20% added expense. Garbage is all I can say.........