I am not that great at figuring things out, especially cell phones, but this one was easy. The hard plastic cover is great for a person like me, I have dropped the phone down a flight of stairs and it's still ticking with minimal damage. Plus, I always forget to charge my phone and this one stays charged for about three days before it lets me know it needs to be charged again. My husband has a newer, cooler version of a phone that he prefers, but for someone who likes a basic, durable phone, this one works great!