I must share my feedback.

For years I have been a customer, used to the good customer service and friendly associates on the West coast (CA and OR).

Recently I relocated to Chicago IL and...what a surprise !!! 

Horrible CUSTOMER SERVICE! EXTREMELY POOR CUSTOMER SERVICE!

The associates treat customers with ignorance. No "Hi", no "Buy", miserable faces, making me feel just like I want something for free, or as though I am interrupting their peace. 

My observations: There are not enough cashiers during lunch breaks,

Long lines

Usually several employees standing around, socializing in their home language....