I am currently taking Sears Canada to Small Claims Court.  I purchased an AC unit from Sears about 2 years ago.  I only used it for 2 summers, which is a total of 6 months maximum.  This year I turned it on and it was not cooling, this was on April 26th, 2009.  It is now July 3rd and EXTREMELY humid and hot in Montreal, Quebec and I am 6 months pregnant and Sears has yet to repair my AC unit!!    This is a nightmare, I have called the customer service department at least 30 times and i am not exagerating.  I have had 2 service calls where the repairman could not figure out the problem...