Zip Car Review Summary
The Zip Car rental agency has received rave reviews from our reviewers, who feel that it is a great place to rent cars. One reviewer noted; "I've been very pleased with their service", while another reviewer wrote "Cool Company the GAS is free". Cars are limited to 180 miles per 24-hour reservation, but they provide the gas for your rental vehicle, and one reviewer noted that they were friendly, helpful, and solved the issues." Insurance is also included with the rentals, and if you return a clean car, you can earn credit towards your next use. The only negatives that reviewers found, were that the cars were scarce on weekends, and that it could be expensive at times. Zipcar could be a good rental agency if you are looking for a high end car as well, but if you are looking for cheaper alternatives, check out some of the other Rental Car Agencies.
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Zip Car Ratings and Reviews
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This sounds too good to be true, but it works. It took me a while to think of negatives for this review.
If you try and like the service share info only with your closest friends - or those who live far away from you. You don't want them taking all the cars!!
Customer service can be inconsistent. But you rarely need it. They cannot think outside the box if something goes wrong.
Having a car in a large city is pain, what with all the parking tickets, damage to the vehicle, maintenance, gas prices, etc. The Zipcar is not your problem. Just respect it while you are in it - no smoking,...
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I've been very pleased with their service. The website, zipcar.com, is informative and easy to use, and when you register your mobile phone, they... review »
It is fine unless you have to deal with customer service and then the experience starts to go downhill. They range from unfriendly and unhelpful to completely inconsistent and give conflicting advice and information.
And heaven forbid you don't notice damage to the car before you take it out because you will then be stuck with the $500 fine- I'd rather take a cab and not have the hassle.
