Zappos.com Reviews

I spend a lot of time shopping online.  And I buy a lot of shoes.  And I am not always the most patient person in the world.  Therefore, Zappos.com is a perfect website for me! 

In terms of the site, navigation, and shopping cart process, Zappos is comparable to other ecommerce websites - although their "Larger Image and Alternate views" are fantastic.  You really get a sense for what you are purchasing.  However, what truly sets them apart is their selection and service.  Others have mentioned it here and I cannot agree more. 

In terms of selection - it's just so extensive.  You can find...

The Verdict:  Zappos rocks!  Zappos has made online shopping quick and returns easy. 

My experience:  A friend of mine who is a shoe hound was always talking about Zappos so when I was looking for a pair of Rocket Dog Fuzzy clogs and could not find them locally I turned to Zappos.  The experience was absolutely awesome!

When I'm out shopping I don't have a problem finding pairs of shoes that I don't need at all.  But I don't like to shop so if I'm looking for specific shoes I dread going from store to store trying to find them.  So when I was looking for the Rocket Dogs I was dreading driving...

Zappos.com has to be one of the BEST online shopping retailers I have ever ordered from in my 15 years of online shopping.

 Not only were the shoes I bought sold at a great price, the shipping was free, and when I had to call to make a change to my order, the customer service agent was probably one of the most helpful, nicest agents I have had in a long time.

 He upgraded my order to over night shipping, just because I had to wait on the phone for a few minutes. I ordered the shoes on a Saturday night, and they were on my feet on Monday morning! It was truly amazing, and an outstanding example...

I have bought and retured no less than 25 pairs of shoes from Zappos.  It's like having a shoe store in your own home.

I keep maybe 1 out of every 10 pairs I order, usually due to not fitting right.  Since I am at home, I can try them on and wear them awhile around the house, unlike when you just walk to and fro in the shoe store.  I can also try them on with different clothes to see how they look. The reviews are great and I usually heed the warning of them running too small/big, ect as I find they are right on.

If all businesses were run like Zappos, who will do anything they can to make you...

Zappos.com has the most beautiful array of designer shoes.  I think of them rather like an Amazon.com because they have such a big variety to pick from!  The feature that I like the best is that you can view a pair of shoes from the right side/left side, front, back, with views of both shoes together and a single shoe.  You get plenty of helpful information about the shoe features including the heel height.

I would think, if you can't find it at Zappos.com, you're not looking for the RIGHT shoe!

Two thumbs and two big toes up!

I've been shopping Zappos.com for a few years and have never been disappointed. I wear Vans slip-ons and they always have a large selection of prints and 90% of the time they have my size. I wear a very popular size, and find that most stores sell out quickly, so this is a nice option for me. Zappos now offers some nice handbags. I LOVE the seatbelt bags made by Harveys,  and Zappos carries quite a few

I've had to make an exchange due to a show being a bit large and the exchange was almost effortless. I would certainly recommend this online store.