reviewer
carilyn
Seattle, WA

I'm Zippy Over Zappos

5 star rating

Brand loyal, On lookout for new kid shoes, Online shopper, Appreciate good customer svc
Pros

    Great customer service, Outstanding selection, Love the free shipping

Cons
    Sometimes hard to navigate site

JUL
9
2007

Zappos.com — 

Recently discovered Zappos and recently converted after having ordered most of my son's shoes from Nordstrom. What a great concept and the free shipping (both ways) makes life much easier. I ordered a pair of Van's canvas slipons, which by the way, are way too cute, and after reading the reviews on Zappo's website, many people said they ran on the large side. Indeed they were, so it was so easy to get a free shipping label to return them and they simply sent me a new pair in a smaller size the next day and they arrived within two days. Love it! And, I could not find the same pair of shoes from Nordstrom.com. Great selection, same prices and no shipping fees. What a great way to shop. If you know  your size and what you want, why bother leaving your house.

Last edited on Jul 09, 2007



I_thumb_up Zappos.com is recommended by carilyn

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I_comment_shdw24 Comments about carilyn’s Review

 


TheBard wrote on Jul 10, 2007 at 7:27AM

Hi, is shoes all they sell?

Buggheart wrote on Jul 9, 2007 at 11:42AM

I recently discovered Zappos as well and totally love them. Glad you do too!