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Zappos.com has to be one of the BEST online shopping retailers I have ever ordered from in my 15 years of online shopping.
Not only were the shoes I bought sold at a great price, the shipping was free, and when I had to call to make a change to my order, the customer service agent was probably one of the most helpful, nicest agents I have had in a long time.
He upgraded my order to over night shipping, just because I had to wait on the phone for a few minutes. I ordered the shoes on a Saturday night, and they were on my feet on Monday morning! It was truly amazing, and an outstanding example of a customer focused business that seriously stand far above the rest.
I am a lifetime shopper with them now, and I would highly reccommend them to anyone looking for shoes.
SImply amazing, I haven't been this pleased with an online purchase experience in a long time. In a world of generally poor customer service, they raise the bar, and seriously care about their customer's satisfaction.