4.7
25,554 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Wine Country Gift Baskets

Summary

Wine Country Gift Baskets offers the best selection online of value-priced, handcrafted gift baskets & gift towers.

Read 25,554 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Wine Country Gift Baskets
 
4.7

(based on 25554 reviews)

Ratings Distribution

  • 5 Stars

     

    (20351)

  • 4 Stars

     

    (3617)

  • 3 Stars

     

    (983)

  • 2 Stars

     

    (336)

  • 1 Stars

     

    (267)

Most Liked Positive Review

 

Initially, I tried to place an order via telephone with a...

Initially, I tried to place an order via telephone with a corporate credit card at 4pm today. Although the agents were very kind and patient, Aracelia transferred me to Greg at Customer Service...Read complete review

Initially, I tried to place an order via telephone with a corporate credit card at 4pm today. Although the agents were very kind and patient, Aracelia transferred me to Greg at Customer Service because neither of my 2 credit cards could be processed. Greg was also unable to get either of them processed and told me that another customer today was also unable to use her corporate card. He advised that I try to place my order online. I then got online to attempt an order and, although I was interrupted while entering my credit card number in the Payment section via a pop up screen stating that my order could not be processed and to please try again later, after reviewing the account details and re-entering the payment information a few minutes later, my order was finally processed and completed. My entire experience placing an order today took approximately 2 hours. This gift is being sent to my mother for her birthday on Dec. 3. I chose the 3 day shipping option so the gift basket would arrive prior to her birthday. I am very concerned about the arrival date since my order took so long to process today. If this gift basket does not arrive prior to Dec. 3, I would propose a discount of some sort after spending my afternoon trying to place this order. If anyone is able to contact me, preferably by phone, and reassure me that the arrival of my mother's gift will definitely be before her birthday on Dec. 3, I would appreciate this gesture very much, especially after working so diligently on trying to complete this order in a timely manner. Thank you.

VS

Most Liked Negative Review

 

We have used Wine and Country for several years for our c...

We have used Wine and Country for several years for our customers. The basket selection, price, deals are great! However, the checkout out and address book update/update is the worst I...Read complete review

We have used Wine and Country for several years for our customers. The basket selection, price, deals are great! However, the checkout out and address book update/update is the worst I have seen.

In the past I was able to put a large number of baskets in my cart and address them from the book prior to seeing the checkout screen. Now addressing the baskets has become tedious. When in the address book, delivery date or message screen sometimes when you click 'ok' it will bring you to a completely different basket and will not let you go back to the basket you were working on until you completed addressing that one. This caused multiple issues- I had to double and triple check to make sure I didn't put in a customer twice, all information was filled out for each basket. This caused multiple orders to keep the basket number down so I could manage the system bouncing me back and forth from one page to another.

We have an account setup which allows 5% to 10% off pending you total. However, it was only applied to a few orders. When it was applied it was broken down different each time making it hard to submit to our accounting department. Feel free to contact me regarding the issue I had. I would glad to give you all my order numbers to see if were overlooked on an account discount or not.

Reviewed by 25554 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
5.0

great

By 

from US

Comments about Wine Country Gift Baskets:

great

 
5.0

quick and easy!

By 

from US

Comments about Wine Country Gift Baskets:

quick and easy!
nice selection!

 
5.0

This is my first time ordering from Wine Country Gift Bas...

By 

from US

Comments about Wine Country Gift Baskets:

This is my first time ordering from Wine Country Gift Baskets. It was a very pleasant experience.

 
5.0

Easy-peasy thus far!

By 

from US

Comments about Wine Country Gift Baskets:

Easy-peasy thus far!

 
4.0

Great shopping experience but could not leave a gift card...

By 

from US

Comments about Wine Country Gift Baskets:

Great shopping experience but could not leave a gift card message on dual order.

 
5.0

Everything was easy to do!

By 

from US

Comments about Wine Country Gift Baskets:

Everything was easy to do!

 
5.0

very easy to do and all deliveries in the past have been ...

By 

from US

Comments about Wine Country Gift Baskets:

very easy to do and all deliveries in the past have been on time!

 
5.0

Quick and easy

By 

from US

Comments about Wine Country Gift Baskets:

Quick and easy

 
5.0

Simple and Easy.

By 

from US

Comments about Wine Country Gift Baskets:

Simple and Easy.

 
5.0

Nice

By 

from US

Comments about Wine Country Gift Baskets:

Nice

Displaying reviews 1-10

Back to top

Previous | Next »