WildBlue Internet service Reviews

Oooh, I hate Wildblue. I have had them for just over a year. The basic service at $50 a month, (credit or debit only) is OK, not super fast and things like lightning and snow tend to put it on the fritz. But what I really hate it the customer service. Long wait times for the phone lines and if you have a problem, other than restarting your modem box there isn’t a lot that they can do. — But what really frosts my cookies is the latest. It turns out that if you exceed 7500Mb of bandwidth in a “rolling” 30 day period then they first send you an email warning when you… read full review »

BE AFRAID BE VERY AFRAID RUN DO NOT USE WILD BLUE — — right now I would cancel if i could.... they changed over to a google based site and it stinks. I lost my secondary email. It shoould be there but it isn't. I followed their direction for setting up outlook express when i first signed up and it worked great for my primary and secondary email. but now all i get is error message. — Spent 40 minutes on hold in first call to email tech support and lost call when i tried to take call on different phone as battery died. Tried calling again and got a busy signal for 30… read full review »

I have had Wild Blue Internet Service for about 6 to 7 months and have had problems with it from day one. It goes out more than I care to count and stays off for up to a couple of hours. Tech support is awful. They do not know how to fix the problems with their equipment. The Equipment is no good. Price per month is very pricey. Speeds are not as the promised or what you have a contract for. They make you sign a very long contract. But of course you can see why they do with the poor service they offer. Not a good service unless you want to get ripped off and still not have internet… read full review »

We have had Wild Blue for about 6 months ONLY because they (and Hughs Net) were our ONLY options.  Fortunately, the home in which we have this junk service is only a week end 'get away' place so we don't have to live with it on a daily basis.....THANK GOODNESS!!! Our computers operate slower than dial up!  I called Customer Service (what a joke!) to ask them why we are running so slowly.  They had me go to testmy.net and speakeasy.net.  The first test on testmy gave one star and said the download time was WAY bad as well as the upload time.  It… read full review »

Wild Blue totally sux here. It works okay normally but from 11:00 am Central Time to ~6:00 PM it is really bad. Their tech support is totally useless except to tell you that weather is the problem or to reset their junk. I have worn out 3 switch boxes that were set up just for their trash because of having to reset it so much. If you enjoy waiting on hold for 3 hours at a time, by all means, sign up for this crap. You'll waste a lot of time there. All tech support can tell me after all this is that they want to send a service tech here at a cost of $95.00 minimum per trip. If not for tearing… read full review »