This machine takes forever to get started, after trying to "sense" God knows what..... And clothes do not come out clean. Energy Efficiency Not efficient. Clothes have to be washed 2 times, in order to get them clean. No exaggeration. Cleaning Time Forever. Not only does it take long to start up, it takes forever to run through the cycles. When it says its finished, 50% of the time, you need to run it on drain and rinse again, because the clothes are soaked and heavy. I'm so very disappointed, wish I had repaired my 20 year old washer. Because of this machine, I will never ever purchase any whirlpool appliance. Performance Terrible, it rips clothes, it tangles them, they do not come out clean. Ease of Use Ease of use? Like Any machine, toss in your clothes, add detergent, push a few buttons. Design Terrible design. Don't dare try to throw in a forgotten sock. You have to hit lid unlock, wait About 45 seconds for it to open. Then a few more minutes to start over again. Durability This machine is a piece of crap. Its 6 months old, but I'm going to trash it and buy another manufacturers machine. Anything but a whirlpool.