Whirlpool Duet - Washer Dryer Review

I own the whirlpool cabrio pair.  During warranty period broke down.  At 2.5 yrs., computer went out on washer, spent $350, 3 months later motor needs to be replaced.  Will cost another $300.  I called the company and they said there is nothing they can do.  Offerred me a coupon for a discount on a new Whirlpool.  Are they out of their minds?  Why would I throw more good money at a non-reliable product that is not backed by their company.