When our old Whirlpool washer died this past summer, I went on the hunt for a quality washer. I was given recommendations on buying a steam washer if I could since they work so well. I was a bit sceptical, afraid that it wouldn't live up to the gradiose image, but went ahead an purchased the Whilrpool Duet with Steam. I am so glad that I did. My college age son works in an agricultural job, and comes home sweaty, smelly, and covered in dirt and plant stains. Our family also has sensitive skin, so there are only so many kinds of laundry soap that I can use. While they work for "normal" tough stains, the extensive ground in grime and protein stains were not coming out completely. Once I bought the Duet with Steam, even most of the OLD stains came out!!! Let me say that was well beyond what I expected. This has saved my son money since he also works with the public, so his clothes need to be as stain free as possible. Some have complained of leaks or other issues with many of the different styles of the Whirlpool Duet washers, but I haven't experienced any issues at all with ours. While I've only had it for about five months, with my family of 7, laundry is done a couple of times each day, so the washer has definitely put to the test here. The only negative that I can think of is that if a load should be left in the washer for a day for some reason, the clothes will need to be rewashed. However, that probably would not be a normal occurance, and would not necessarily be limited to the Duet front load washer. Some have complained of a smell that can develop in the washer as well from shutting it before it is completely dry, but we have not had that problem. However, we do use ours on a daily basis and do not completely shut the door - just allow it to rest in a closed position without actually causing it to latch. However, there are kitchen staples that can help with this problem or you could buy the Affresh product that is on the market now should this become a problem for you.