2009 Reviewer
housefull7
Live Oak, FL
Run away as far and fast as you can!
1 star rating

Homeowner, busy mom
Pros

    Large capacity, Quiet Operation, Multiple Cycles

Cons
    Poor Design

NOV
5
2009

Whirlpool Cabrio WTW6700TW1 — 

When our washer finally kicked the bucket a little over a year ago the one thing that I told my husband our new washer had to be was super capacity.  When the salesman showed us the Cabrio and I saw the 4.6 cu capacity my mouth was watering.  Too bad I didn't know that I would soon have a serious case of drymouth.  We didn't even have the washer 3 months when the drain pump went out.  Luckily it was covered under warranty.  There are serious issues with this machine.  I just had to be without a washer again for 10 days while waiting for the repairman again.  This was the second time in a year.  Again there was a problem with the drain pump, a wire had come loose from a plug.  Now I have been told that if you use the wrong amount of laundry detergent it can cause an issue with the sensors hence causing the drain pump to not work again!  The only saving grace is that we purchase an addition 5 year extended warranty with this machine when we bought it.  After that runs out, I don't know how we will be able to afford to keep it.  I am VERY disatisfied with the product especially from a reputable company like Whirlpool.  The entire line of Cabrio washers need to be recalled immediately.



I_thumb_down Whirlpool Cabrio WTW6700TW1 is not recommended by housefull7

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I_comment_shdw24 Comments about housefull7’s Review

 


housefull7 wrote on Nov 23, 2009 at 3:48PM

Just to give an update.......The washer started flashing the LD code AGAIN last Tuesday. The repairman finally came today and you guessed it... the drain pump has to be replaced AGAIN! This will be the third repair for the same part in under 1 year. And with the fact that it is a Holiday week with Thanksgiving, they won't be back until next week with the part! I will again be without a washer for 2 weeks! My washer has now been not working more than it has been working in the past month!!