This is my first high-efficiency washing machine and I really like it. Our old one stopped working suddenly and we had to find one in a hurry and we are very pleased. I especially like the various settings for load types. It has a quick wash feature that I use often that does a good job. I don't typically use liquid fabric softener, but sometimes use the crystals and they work well. I have used all detergent types, including the packets and sheets that are infused with both detergent and fabric softener and the clothes come out clean. It took me a while to get used to the start process where it locks and unlocks the lid while balancing the load. It is handy because those last minute items can be dropped in during this cycle. Previous washers gave us problems with being unbalanced, but this washer will stop working if it cannot balance the load before it begins. The surface stays clean and the clothes don't smell musty if they have sat after their cycle for several hours, like when I start a load before leaving for work. We did some quick comparative shopping before selecting this one, and I think we got a good deal for the money. Energy Efficiency Our energy bill went down after we started using this washer.