4.8
39,107 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
Wex Photo Video

Summary

Established in 1997, Wex Photo Video has helped over 800,000 photographers and videographers achieve their goals. Wex's dedication to service, expertise and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with over 19,000 products. The website is complemented by a specialist Customer Contact team, Showroom and extensive online content. Customers can contact Wex seven days a week by phone, email, live chat, social media or in person.

Read 39,107 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Wex Photographic
 
4.8

(based on 41698 reviews)

Ratings Distribution

  • 5 Stars

     

    (35971)

  • 4 Stars

     

    (4354)

  • 3 Stars

     

    (818)

  • 2 Stars

     

    (262)

  • 1 Stars

     

    (293)

99%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Just buy this thing camera kit, it won't disappoint!

Unbelievable Product, Great Service, Perfect Delivery/Packaging... I sound like I have share's in Wex and Fuji. I really don't, but this kit has blown me away. From the minute I...Read complete review

Unbelievable Product, Great Service, Perfect Delivery/Packaging... I sound like I have share's in Wex and Fuji. I really don't, but this kit has blown me away. From the minute I opened the box I still can't believe how little it cost.

To start, as many have said and you might have noticed yourself. The lenses on their own are worth a couple hundred more then this package. It's not a trick, they are the really expensive XF lenses as advertised. My only thought is that as a package it makes it harder to resell the lenses and camera individually as the smaller lens doesn't come in it's own box (it shares with the camera body). Yet as I won't be selling any of this kit on ever, it doesn't bother me one bit, and it really shouldn't you either.

My last camera was the Canon 7D, which is a great camera. Having been a Canon user for over 10 years, I really should have stuck with them. But my first digital camera was a Fujifilm, I'm sure it wasn't much, even by the standards of it's day (2003), however I loved it. I was defiantly my most creative and never felt "noticed" or like I "stood out" when trying to take candid shots. That all changed when I moved to Canon.. again Canon make great camera's, but I wanted to be able to be a creative photographer, being able to capture organic candid shots out and about, or creating studio portraits. I could go on but the short of it is that this Fuji has taken me back, yes the mirrorless system is totally different and feels somewhat un-camera like at first. But all it took was 5 shots and then I stopped caring and began to enjoy just being a creative photographer again.

Just buy this kit basically. You won't regret it... One thing before I finish: I read one person said that their Lense mount was "loose"!? I can only speak for my one obviously.. but It's anything but loose. I actually think my one is a little bit too tight, but I'm not complaining...

VS

Most Liked Negative Review

 

Wex Photographic Good - Parcelforce a Disaster.

Dealing with Wex was simple & reliable and it is always good to know you are buying genuine EU stock & not grey when dealing with cameras.
There were no problems...Read complete review

Dealing with Wex was simple & reliable and it is always good to know you are buying genuine EU stock & not grey when dealing with cameras.
There were no problems placing the order & again Wex had the parcel ready for delivery by courier on New Years Eve (31/Dec/2015) as promised i.e. it was packed & with the courier.
Now the problems started i.e. you are now dealing with Parcelforce - a courier service - and the parcel was sent by Wex using the Parcelforce, "Express 24hour Service".
The only thing "express" about the service was the rate at which the Newport (Gwent) depot came up with excuses for not delivering. It took much persistence & about 6 phone calls (including to the National complaints line for Parcelforce) before delivery was completed on Sunday 3rd January 2016. I make that approximately 72 hours for their Express24 service.
My wife took receipt of the parcel - I was still in bed at 8am on Sunday morning - and when I saw the package it was immediately obvious that the package had (e.g.) been kicked, leaving a hole in the outer packaging which was shaped exactly like the toecap of a shoe.
I knew from experience that the camera (Nikon D750) would be well packed in at least one other box inside the outer packaging - and it seems to be working OK; need to run checks on focus accuracy etc but basic functions, menus operations are all OK.
Bottom line - Wex are good to deal with; reliable and knowledgeable. However, as long as they continue to use Parcelforce as their courier, I simply cannot recommend them. Parcelforce is not "poor", it is truely an abysmal company to deal with on any level and has hugley influenced ( for the worse) what was otherwise a pleasant experience.

Reviewed by 41698 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
5.0

Excellent made very easy

By 

from GB

Comments about Wex Photographic:

Excellent made very easy

 
5.0

excellent

By 

from GB

Comments about Wex Photographic:

excellent

 
5.0

Always very good

By 

from GB

Comments about Wex Photographic:

Always very good

 
5.0

Having a 'reorder' button in the account would be very us...

By 

from GB

Comments about Wex Photographic:

Having a 'reorder' button in the account would be very useful. J

 
5.0

Good choice

By 

from GB

Comments about Wex Photographic:

Good choice

 
3.0

Yes

By 

from London

Comments about Wex Photographic:

It took an extra day to arrive which caused me a problem

  • How did you place your order?:
  • Website
 
5.0

Excellent.

By 

from GB

Comments about Wex Photographic:

Excellent.

 
5.0

Excellent as usual

By 

from GB

Comments about Wex Photographic:

Excellent as usual

 
5.0

Easy as always

By 

from GB

Comments about Wex Photographic:

Easy as always

 
4.0

So far very good

By 

from GB

Comments about Wex Photographic:

So far very good

Displaying reviews 1-10

Back to top

Previous | Next »