I have been with Westfield Insurance Company for 6+ years now, and I am very satisfied in my experience with them. They came recommended to me from a family member. I deal with a local agent/broker and receive both my home and also my car insurance through Westfield. They have fast, clear and understandable paper communication, as well as an easy-to-use website. They have options for online bill pay or traditional. I do not receive additional junk mail or phone calls from them. My rates have been incredibly reasonable, and yet I feel I am offered excellent coverage. I did have to make a claim due to a car accident 5 years ago, and Westfield was very fair and generous in their reimbursement, as well as prompt and timely. I am able to receive discounts through their company, and overall my experience has just been very favorable. I highly recommend this company and am completely satisfied to remain with this company myself and not shop around for other insurance.