reviewer
aestheticchaos
Sunnyvale, CA

Western Digital or Western Dud? I would go with Western Dud!

1 star rating

long-time computer user, a PC User, a graphics pro, a techie, always online
Cons
    It stopped working!!, They are rip offs, They don't care about their customers

OCT
20
2009

Western Digital Elements (WDE1U2500N) 250 GB USB Hard Drive — 

I now hate WD.  They are incompetent at Customer Service and they really screw the customer over.

My power cord on this product went out and they charged 18 bucks including shipping to send me half of the cord.  That "half" power cord took 5-7 days to arrive. AND they only sent it in a cheap padded envelop.

One Star is too much for this particular product experience.

 

Granted, I had the same problem with their competitor Seagate, and they sent me everything for free in 2 days with excellent communication and in a foam padded box with international attachments.  They actually cared about me using their product.



I_thumb_down Western Digital Elements (WDE1U2500N) 250 GB USB Hard Drive is not recommended by aestheticchaos

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I_comment_shdw24 Comments about aestheticchaos’s Review

 


2 star rating
"It suddenly stopped working....my files are gone!"
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