Wells Fargo Home Mortgage

Wells Fargo Home Mortgage Reviews



Overall 2.5 star rating2.37 of 5 (by 52 users)



Wells Fargo Home Mortgage Review Summary

Some banks have become American institutions, and Wells Fargo certainly ranks among them, with a familiar name and a long history in the business. Wells Fargo offers mortgage loans among its many services and reviewers of Wells Fargo mortgages consider its focus on the customer and competitive rates two strong points. “Wells Fargo Bank is Designed to Satisfy its Customers”, says one reviewer and some others feel the same. But other reviewers do not like Wells Fargo because they feel the fees are high and there are too many hidden charges for mortgage loan applicants. Wells Fargo “Refused to Give Back Money Taken in Error From my Bank Account” and has committed many acts considered unethical. It all leads to a mixed reputation among Mortgage Lenders, and these facts should be considered carefully before loan processing begins.
21% of people rated Wells Fargo Home Mortgage as 5 stars
21% of people rated Wells Fargo Home Mortgage as 5 stars%
21%
10% of people rated Wells Fargo Home Mortgage as 4 stars
10% of people rated Wells Fargo Home Mortgage as 4 stars%
10%
4% of people rated Wells Fargo Home Mortgage as 3 stars
4% of people rated Wells Fargo Home Mortgage as 3 stars%
4%
15% of people rated Wells Fargo Home Mortgage as 2 stars
15% of people rated Wells Fargo Home Mortgage as 2 stars%
15%
50% of people rated Wells Fargo Home Mortgage as 1 star
50% of people rated Wells Fargo Home Mortgage as 1 star%
50%
37% 37% of people recommend Wells Fargo Home Mortgage 63% of people don't recommend Wells Fargo Home Mortgage 63%
 

Wells Fargo Home Mortgage Comparison

5 star rating Most Helpful
Favorable Review
DEC
19
2007
    When I started looking for a house 3 years ago I went through the normal procedure of trying to get a lender before I looked for a house. At least I call it normal as I figure you need to know what you can afford before you look at house. My sister in law is an appraiser in central Florida and... read full review »
2008 VIP
a homeowner, Married

kid-kansas
Vincennes, IN
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2 star rating Most Helpful
Critical Review
FEB
29
2008

STAY AWAY FROM WELLS FARGO HOME MORTGAGE.  A VERY BAD COMPANY TO GET A MORTGAGE WITH. 

My husband and I have refinanced our home to get rid of Wells Fargo Home Mortgage.  They went into our bank account to get their money, and took it out on the wrong day of the month.  We called, and we begged,...

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practical, saving a little

Cicero58941
Sanford, NC
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Wells Fargo Home Mortgage Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 52 sort by: most helpful | date | rating


11
helpful
votes

NOV
12
2008
so, me and my husband and my son took a big step in our lives and moved 2500 miles away from everything and everyone that we knew due to my husband gett a really awesome job over. who would have thought that in less than a year and us being so young (21 and 23) that we would be being our first home. What was suppose to be the happiest and one of the most exiting days of our lives actually ended up being one of the stressful EVER!
We went with wellsfargo morgage because thats who we have banked with since we were 16 years old. And well, i guess people realy do learn from their mistakes. SHOP AROUND...
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1 star rating
reviewer
lktadlock
Tahlequah, OK



6
helpful
votes
married, value conscious, on a strict budget

OCT
5
2008
My husband had lost his job and we called wells fargo right away to let them know.He had his house loan through them...They told us it would be fine and let them know when he had a new job.When we called them to let them know we had received a letter about our house going to sherriff sale.They said to get caught up when needed to send $3000 and to disregard letter.We sent money orders the same day with confirmation numbers and also the money order receipt numbers.About a month later we got another letter saying our house was sold along with the money orders...When we called them back we always... read full review »
1 star rating
reviewer
sidekick742002
La Crosse, KS



6
helpful
votes
practical

NOV
25
2008
My husband and I wanted to refinance our home and take some of our equity out. We applied to Wells Fargo and they checked our credit and told us we were approved, and at what rate. We decided to go ahead with the loan, and 2 days before closing they switched us to another department and told us our rate was going to be 3/4 of a point higher! We had not used any credit since we applied. When we told them that we were cancelling our application, and going with a different company who offered us the same initial rate, we found out the next time we checked our credit online, that they  had proceeded... read full review »
1 star rating
reviewer
katy88
Arlington, TX



5
helpful
votes
saving a little, on a strict budget

DEC
5
2008

Wells Fargo is not very good at communication after you have the loan.  Each time you call to resolve a problem, the first person is friendly, but you will find yourself repeating things each time you call and apparently there is no record of previous calls.  I finally got a problem solved, but took way too many phone calls and a lot of frustration.  I give them an "F" for customer service.

 

 


3 star rating
reviewer
Bratnella
Strawberry Point, IA



4
helpful
votes
practical

DEC
31
2008
WELLS FARGO OWNS ASC (AMERICAS SERVICING COMPANY). THIS WAS THE WORST MORTGAGE LENDER I HAVE EVER DEALT WITH. THEY CHARGED RIDICULOUS CLOSING FEES AND NOT TO MENTION THE UNHEARD OF INTEREST RATE. DURING THE WHOLE MORTGAGE CRISIS WE REQUESTED HELP AS OUR ARM WAS ABOUT TO ADJUST MAKING OUR PAYMENT ALMOST A THOUSAND DOLLARS MORE. THEY TOLD US THEY BASICALLY WOULD RATHER FORECLOSE THAN TO HELP US. NOBODY SEEMS TO KNOW WHAT THEY ARE TALKING ABOUT. THEY DO NOT REPORT ACCURATE THINGS TO CREDIT AGENCIES AND IF YOU DO A GOOGLE SEARCH ON THEM YOU WILL BE VERY INTERESTED. BEWARE IF YOUR BROKER WANTS TO WORK... read full review »
1 star rating
reviewer
andrea225
Fairfax, VA



3
helpful
votes
saving a little

DEC
20
2008

I did business with Wells Fargo Home Mortgage in 2 states, Iowa and Florida from 1985 until 2005, carrying a mortgage on my home.  The last 5 months I had the mortgage (I paid twice a month) I missed one of the bi-monthly payments in July.  I paid off the loan in full on December 3, 2005.  The company gave me a late report on 5 payments, July through December, even though December was paid on time.  In addition, I had a credit card with the company that was paid in full in December at the same time.  In July of 2006, my attorney for the closing in November 2005 called to ask me if I had received...

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2 star rating
reviewer
rschau
Arcadia, FL



3
helpful
votes
Just plain mad!!!

JAN
13
2009
I live in Northwest Louisiana where we're having a boom in gas leasing due to the Haynesville Shale Play.  I am  single & on a tight budget so it was a great surprise when I was selected to receive a nice "signing bonus" due to the location of my home.  What's the problem?  I have been given a "subordination agreement clause" that MUST be signed by my mortgage company, Wells Fargo, before I can cash in on the signing bonus.  Wells Fargo WILL NOT agree to sign this form due to them not liking the language in the form.  So thanks to Wells Fargo, I will not get the benefit of over $3,000.00... read full review »
1 star rating
reviewer
CEO
Shreveport, LA



3
helpful
votes
practical

NOV
24
2008
We applied for a mortgage with Wells Fargo in March, and the terms of the sellers contract included closing in 2 weeks.  Wells gave us a guarantee close in 10 days or the first month principal and interest would be paid by them.  On the 9th day they decided they needed a rent schedule and had an appraiser come out the next day, which was the 10th day.  The following day they had us meet a notary at one of their banks for signing all the docs, which we did.  The next day, the 12th, they called to say the notary did not give us all the docs to sign.  We closed on the 14th day.  Now Wells Fargo... read full review »
2 star rating
reviewer
debsotelo
Dos Palos, CA



3
helpful
votes
saving a little, on a strict budget

JAN
4
2009
My husband and I made the jump to homeowning with the help of Wells Fargo Home Mortgage. They worked with us on closing costs and points. In the end they helped make our dream of owning a home reality. Afterwards the good treatment continued with polite service. Clear billing statements. When we refinanced with another company we regretted our move. The new company didn't care about us at all we were just a faceless payment. Well Fargo Home Mortgage set the standard high. We will be using them in the future.
4 star rating
gfcfmomofmany
Fairmont, WV



3
helpful
votes

JUN
5
2008
If you like paying excessive fees at the end of your auto lease and charged for "bug damage"
for a car you leased and took great care of even when the car was turned in in perfect condition and under allowed miles , then Wells Fargo is for you.

1 star rating
reviewer
sunnyflaj
Fort Lauderdale, FL



2
helpful
votes
pittsburgh home loan, pittsburgh homes for sale, pittsburgh mortgage company, pittsburgh keller williams, pittsburgh real estate agent, pittsburgh real estate, pittsburgh mortgage

FEB
4
2009

 Home Buyers Should Find A GOOD Real Estate Agent (translation - not your aunt, neighbor, or part time agent friend) and Strongly Consider Listening To Their Experienced Recommendations. 

     It is very wise to shop around to a few local lenders to find a mortgage for your home loan or refinance loan.  As team leader of the SearchPittsburghHomes - Dot Com Team at Keller Williams Real Estate Professionals Pittsburgh, I have found that a few home buyers simply don't listen to good advice on this.  Here are a few bullet points for home buyers to consider from a real estate agent who has...

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1 star rating
2009 Contributor
ericnicholsrealtor
Canonsburg, PA



2
helpful
votes

NOV
3
2009

Wells Fargo Home Mortgage stinks! Our mortgage was sold to them a few months after our very first home purchase. After a year, they raised our mortgage payment over $200 a month, they said it was based on the predicted expenditures for that year needed for escrow. I said that it doesn't make sense since our taxes should be lower since our house is worth less than half of it's worth from the previous year according to our tax assessment. I know, the market stinks, but then they said they would pay back anything overpaid at the end of the year after taxes are paid. Well, I would rather pay my own property...

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1 star rating
reviewer
haterofcons
Aldie, VA



2
helpful
votes
Mr. Fix-it

NOV
13
2008

I BOUGHT A NEW HOUSE IN 2005- FIRST MY MORTGAGE COMPANY WAS FANNY MAE-WHICH THEN SOLD IT TO WASHINGTON MUTUAL-WITHIN 1 YEAR IT WAS SOLD TO WELLS FARGO.I BECAME DISABLED SHORTLY AFTER BUYING THE HOUSE-I TORE BOTH ACHILLES TENDONS IN BOTH FEET AND WIFE IS DISABLED-SHE HAD CANCER THEN A MASSIVE HEART ATTACK. WE KEPT UP THE PAYMENTS.THEN 1 MONTH WE COULD NOT MAKE THE FULL PAYMENT SO WE SENT HALF-THEY KEPT IT BUT DID NOT APPLY IT. SO THEY SAID WE WERE 1 PAYMENT BEHIND. NOW ALL THE OTHER PAYMENTS WERE MADE ON TIME.BUT COULD NOT CATCH THE 1 PAYMENT UP FOR 3 MONTHS- IT SHOWED AT THE CREDIT BURROUGH THAT...

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2 star rating
reviewer
bluetubeman
Tecumseh, OK



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