Wells Fargo Home Mortgage Reviews

Wells Fargo is not very good at communication after you have the loan.  Each time you call to resolve a problem, the first person is friendly, but you will find yourself repeating things each time you call and apparently there is no record of previous calls.  I finally got a problem solved, but took way too many phone calls and a lot of frustration.  I give them an "F" for customer service.

I did business with Wells Fargo Home Mortgage in 2 states, Iowa and Florida from 1985 until 2005, carrying a mortgage on my home.  The last 5 months I had the mortgage (I paid twice a month) I missed one of the bi-monthly payments in July.  I paid off the loan in full on December 3, 2005.  The company gave me a late report on 5 payments, July through December, even though December was paid on time.  In addition, I had a credit card with the company that was paid in full in December at the same time.  In July of 2006, my attorney for the closing in November 2005 called to ask me if I had received...

 Home Buyers Should Find A GOOD Real Estate Agent (translation - not your aunt, neighbor, or part time agent friend) and Strongly Consider Listening To Their Experienced Recommendations. 

     It is very wise to shop around to a few local lenders to find a mortgage for your home loan or refinance loan.  As team leader of the SearchPittsburghHomes - Dot Com Team at Keller Williams Real Estate Professionals Pittsburgh, I have found that a few home buyers simply don't listen to good advice on this.  Here are a few bullet points for home buyers to consider from a real estate agent who has...

Wells Fargo Home Mortgage stinks! Our mortgage was sold to them a few months after our very first home purchase. After a year, they raised our mortgage payment over $200 a month, they said it was based on the predicted expenditures for that year needed for escrow. I said that it doesn't make sense since our taxes should be lower since our house is worth less than half of it's worth from the previous year according to our tax assessment. I know, the market stinks, but then they said they would pay back anything overpaid at the end of the year after taxes are paid. Well, I would rather pay my own property...

I BOUGHT A NEW HOUSE IN 2005- FIRST MY MORTGAGE COMPANY WAS FANNY MAE-WHICH THEN SOLD IT TO WASHINGTON MUTUAL-WITHIN 1 YEAR IT WAS SOLD TO WELLS FARGO.I BECAME DISABLED SHORTLY AFTER BUYING THE HOUSE-I TORE BOTH ACHILLES TENDONS IN BOTH FEET AND WIFE IS DISABLED-SHE HAD CANCER THEN A MASSIVE HEART ATTACK. WE KEPT UP THE PAYMENTS.THEN 1 MONTH WE COULD NOT MAKE THE FULL PAYMENT SO WE SENT HALF-THEY KEPT IT BUT DID NOT APPLY IT. SO THEY SAID WE WERE 1 PAYMENT BEHIND. NOW ALL THE OTHER PAYMENTS WERE MADE ON TIME.BUT COULD NOT CATCH THE 1 PAYMENT UP FOR 3 MONTHS- IT SHOWED AT THE CREDIT BURROUGH THAT...