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I am a Realtor and have used Wells Fargo for 2 different loans (at the same time)...different Offices and mortgage bankers... They are the WORST!!! I will never suggest them again! They lie, ignore your call, and I am pretty sure they cannot read a contract with dates, as they could care less about the contract dates. My first words were... how is the timing on this contract, do you think we can close the loan on time... the Lender Diane said, "OH, no problem that is a TON of time" (six weeks to be exact). Now 3 extensions later (6 weeks total) we are still not closed, nor does she answer my calls or emails. My buyer is losing his rental at the end of the week and does not have a home to get into. The other buyer finally closed, but it took 4 months to do so... This is CRAZY!!!! Do NOT use them they cannot handle all the new business and it will be at YOUR buyer's expense. I had no idea that any lender could be so bad... I have never imagined any lender could be so bad... a complete nightmare for my buyer, myself and my company. Please stay away!!!