Wells Fargo Home Mortgage Review

My husband and I went with Wells Fargo to buy our first house.

We offered 26% down, both have excellent (>800) credit scores, no debt, and steady jobs with a low debt-to-income ratio.  Basically, we are the perfect loan candidates.

Yet, it's taken over 90 days and it looks like Wells Fargo may still fail to complete our loan documents in time for close. 

The whole pitch they gave us was that they were reliable and would close on time.  HA.  Our guy was COMPLETELY unresponsive until I asked if he was too busy to handle our loan, and whether we should work with someone else.  After that, he started responding to emails, but always, it was with empty promises that everything was on track and ready to go.  Then, surprise, surprise, at the last minute, he'd need another copy of this or that statement.  We'd hear nothing for days, I'd write to check in, and then he'd suddenly remember needing a copy of something.  Ridiculous.  It was pretty obvious that we were on the back burner until we bugged them.

If you're going to work with Wells Fargo, make sure to stay on top of your loan and bother them every other day to actually get off their butts and move it along.

Don't believe them if they say the documents will be ready by a certain date- they are completely unreliable and can't deliver as promised.