Washington Mutual - Visa Card

Washington Mutual - Visa Card Reviews



Overall 2.5 star rating2.53 of 5 (by 17 users)




Washington Mutual - Visa Card Review Summary

Washington Mutual Visa Card is a credit card offered by the banking and financial services giant, Washington Mutual Bank. This Visa credit card is fairly easy to obtain and Washington Mutual offers its customers an intuitive web site, free online credit rating, and e-mail alerts regarding credit card activity. But reviews of Washington Mutual Visa Card are quick to mention many negative aspects of this credit card, like high fees, high interest rates, and unprofessional customer service. Washington Mutual Visa Card Customers have even stated that this is “The Most Trouble I Have Ever Had With a Credit Card”. For those who would like to shop around, check Credit Cards for reviews of other credit cards and services.
18% of people rated Washington Mutual - Visa Card as 5 stars
18% of people rated Washington Mutual - Visa Card as 5 stars%
18%
6% of people rated Washington Mutual - Visa Card as 4 stars
6% of people rated Washington Mutual - Visa Card as 4 stars%
6%
25% of people rated Washington Mutual - Visa Card as 3 stars
25% of people rated Washington Mutual - Visa Card as 3 stars%
25%
18% of people rated Washington Mutual - Visa Card as 2 stars
18% of people rated Washington Mutual - Visa Card as 2 stars%
18%
35% of people rated Washington Mutual - Visa Card as 1 star
35% of people rated Washington Mutual - Visa Card as 1 star%
35%
35% 35% of people recommend Washington Mutual - Visa Card 65% of people don't recommend Washington Mutual - Visa Card 65%

Washington Mutual - Visa Card Comparison

5 star rating Most Helpful
Favorable Review
NOV
24
2007
I have really enjoyed using MyPoints Visa.  I have earned tons of points just by swiping my card.  The only down fall about this card is having to pay a online fee if I want to make my payment on the or the day before the due date.   Other cards I have had in the past they did not have any fee to... review »
reviewer
picky, a busy person

kibo
Wichita, KS
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1 star rating Most Helpful
Critical Review
SEP
20
2008

After four years of no late payments and never going over my limit, Washington Mutual raised my interest rate from 8.99% to 17.99%!  When I called and asked why they said it was due to my TransUnion report, which I pulled up while on line with them, there were no bad reports and my report was better...

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reviewer
practical, on a strict budget

Scarlett2006
Saint Charles, MO
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Washington Mutual - Visa Card Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 17 sort by: most helpful | date | rating


7
helpful
votes
a homeowner, always looking for ways to save, Every day computer user, always pays more than minimum, an online shopper, expecting good, fair service, married, online banker

DEC
18
2007

I had a lot of difficulty with Washington Mutual shortly after I received my credit card from them. The process of getting the card was easy i sent a application in the mail and they sent me a card within a week or two with a decent credit limit. At first I used it with no problems but then out of nowhere the card started getting denied by various websites that i was trying to use it at. I had only under $100 balance on a card with a few thousand dollar limit so it made no sense for the card to get denied. I called them and they apologized and said it would work next time. I had no more problems...

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2 star rating
reviewer
jamiep123
Byron, GA



5
helpful
votes
pay my cc bill off each month, appreciative of good service

AUG
20
2007

I originally received this card from Providian Bank.  The interest rate was high (19.8%), but fixed.  When Washington Mutual (WaMu) purchased Providian, my interest rate stayed the same for a brief time.  Then it jumped to a large 21.3%.  When I tried to get a lower rate on the card (I have a great credit rating), the interest rate jumped to 23+ %.  I refuse to use this card for anything but small purchases.

I keep this card to ensure my credit rating does not drop.  If I ever had to use it for an extremely large purchase, the interest would bankrupt me.

Otherwise, I have no quarrel or reservations...

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2 star rating
reviewer
klsmabry
Spartanburg, SC



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4
helpful
votes
appreciative of good service

AUG
22
2007
I recently game across some misfortune making in very difficult to make my credit card payment.  I spoke with one of Washington Mutual's collection agents and was spoken to in a very rude manner.  When I indicated that I had been actively seeking employment, without any luck, for the past several months, I was told by the agent that "there are hundreds of jobs out there and if I was really looking I would have found one!"  I offered, in good faith, to make payments of $50.00 per month until I can get on my feet.  At this point I was told that this payment was not good enough and I should borrow... review »
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1 star rating
reviewer
debi986
East Stroudsburg, PA



4
helpful
votes
expecting good, fair service, fuel-conscious, interest conscious, Every day computer user, a busy person, a pet owner, always looking for ways to save, an online shopper

NOV
27
2007
I have 2 credit cards.  One is reasonable, lowered my interest rate over years of good customer record, sends alert if I accidentally go over the limit and allows me to bring it back down without penalty, and  counts on-line payments immediately without fee.  The Washington Mutual card is the opposite.  They have never lowered my interest rate, (making it difficult to pay down the card and just get rid of it).  I went over the limit once by $3 which was a result of their interest being added to my bill.  They sent me an email alert to let me know I was over the limit, but charged me $39... review »
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1 star rating
reviewer
cocobird
Tunkhannock, PA



2
helpful
votes

Rated on December 8, 2008

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1 star rating
reviewer
sari521
Gardiner, ME



2
helpful
votes
in debt, Every day computer user, an online shopper, not rich, online banker, saving a little

JUN
24
2008
This used to be the PayPal credit card.  It charges the highest interest rate of all of my cards (and I have quite a few).  I would close the account but it does allow me to monitor my FICO score for free, so overall I'd have to give it a thumbs up just for that.  My advice: good card if you pay off the entire balance monthly.  If you can't, still get the card so that you can monitor your FICO score, but don't charge anything on it.  Unless they give you one of those offers with a super low interest rate for the life of the balance.
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3 star rating
chamilet
Mechanicsville, VA



1
helpful
vote
in debt, Every day computer user, an moderate investor, saving a little

AUG
21
2008

I like this card for the simple fact that Washingtom Mutual gave me a card with a very reasonable limit while I am rebuilding my credit. I agree with some of the other reviews. 1) Pay your bill in full each month. 2)Make small purchases 3)Make use of the Fico score monthly updates. However, when your score gets above 700, look for a better card(very low APR).

The APR on this credit card is the worst as well as there customer service. I spoke with an agent  4 weeks ago about the finance charges and she must have been one of the rudest people I have ever had to deal. They are really taking...

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3 star rating
reviewer
Moto38
Quincy, MA



1
helpful
vote
on a strict budget

NOV
1
2008
I have been a good customer have never defaulted on anything. They said  i was notified my credit card  interest rate was going to raise they are the biggest liars i have seen and  i pay online but if i don't watch my account and read anything that comes in the mail i am setting myself up for  oweing them a fee for something. I swear that they do not care about  customers and if i had the money i would pay the greedy crooks off. I have called and emailed them to explain that i am a woman 64 uninsured and my medicine  costs over $600 a month and i have just asked for a lower interest rate... review »
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1 star rating
reviewer
betta20
Martinsville, IN



1
helpful
vote
married, a homeowner, appreciative of good service, online banker, interest conscious, always pays more than minimum, appreciative of good customer service, dog lover

NOV
18
2007
This company is good about revieiwing your account and increasing your account limit, but they are not good about lowering your interest rate. I use my card as little as possible. I also wish they would not send out so many cash offers - "write this check and only pay a fee and a higher rate". I have already asked them to quit calling me with offers like this, but I guess the mail will come forever. They could sure save some money and quit sending out all of these offers. I do like the credit rating that they update for you each month.
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3 star rating
reviewer
amlewis13
Oklahoma City, OK



1
helpful
vote
saving a little

DEC
4
2008
I have had a Washington Mutual Visa card since 2004 and most of the times I don't have any problems.  They recently increased my credit limit and also my interest rate.  I had to contact them to have it lowered or if they would I was going to transfer my balance elsewhere.  They were able to negotiate with me and lowered to below 10%, which is much better than 24%.  Sometimes you just have to make a call to get things to happen.
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3 star rating
reviewer
rachstreeks
Seaford, DE



1
helpful
vote
Every day computer user

NOV
25
2008
I love my credit card. It has a low interest rate, and the customer service has always been good. I particularly like the fact that it gives you a credit report monthly. Even though they have switched because Wamu went under, this is still a great card. :) I love it.
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5 star rating
reviewer
scoobs
Salina, OK



1
helpful
vote
saving a lot, paying off debt

MAR
3
2008
Washington Mutual has a great credit card, the Visa Card.  The terms are good, and their website makes it incredibly easy to view my account, transfer funds, and make payments online.  Couldn't be easier.  I recommend their service.
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4 star rating
Dsrtblooms
Yucca Valley, CA



D
paying cash

APR
10
2009

washington mutual credit cards not worth the time or effort.  They went Bust and Chase bought them out and it's like pure h---. Trying to keep the thing.   I am in good standing with it but they want to charge an arm and a leg on your payments  now. since Chase took over.  I got my bill and they have taxed everything even the min. payment is hiked up.  I guess any credit card isn't worth it anymore with the way the economy is . I thought they were trying to help people. huh wrong wrong wrong.   Well no more I will pay with cash from now on. It's much easier.


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1 star rating
reviewer
rainclouds
Shawnee, OK



Reviews of Washington Mutual - Visa Card

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