Company offers very rude collecting service agents!!!
appreciative of good service
| Pros |
|
| Cons |
|
AUG
22
2007
Washington Mutual - Visa Card —
I recently game across some misfortune making in very difficult to make my credit card payment. I spoke with one of Washington Mutual's collection agents and was spoken to in a very rude manner. When I indicated that I had been actively seeking employment, without any luck, for the past several months, I was told by the agent that "there are hundreds of jobs out there and if I was really looking I would have found one!" I offered, in good faith, to make payments of $50.00 per month until I can get on my feet. At this point I was told that this payment was not good enough and I should borrow money from friends or family members to pay this. I indicated that there was no way that this could be done, at which point the agent told me, very rudely, to "PAY MY DEBT" and he disconnected our call. I understand that it is there job to collect past due debts, however, they certainly should be a little more sensitive to someone's personal situation and try to work with them to collect the debt.Last edited on Aug 22, 2007
Washington Mutual - Visa Card is not recommended by debi986
Comments about debi986’s Review
