Washington Mutual Reviews

On Feb. 9th, I was speaking to Pam Bacci of the Mortgage (Refinance) Division in Chicago of WAMu for us to do a modification of our mortgage. We were told that in order for us to get a better rate, we have to pay down the existing loan amount to the conforming loan amount of $417,000. I then proceeded to do that so on Feb 13th, I went to a local branch in National City CA (#1470) to make the said deposit. The teller, Cynthya, asked me if I had already made a payment for February and since I knew that the monthly payment is automatically taken out of our account on the 1st of the… read full review »

I have been with WaMu for a few months now and I absolutely enjoy their service. I signed up for the Free Checking and the Online Savings accounts. — — What I love the most is that I never have to visit a WaMu branch since I can do most of my banking through their online banking website. Everything you can think of is there! From viewing statements, transferring funds between my WaMu and external bank accounts, contacting customer care via the built in messaging system, paying bills....I could go on and on. — — The site is easy on the eyes as it has a nice, clean… read full review »