I have dealt with several banks in my time and Wachovia is the one that i consistantly use for all of my checking and savings transactions. They have great customer service and product to assist the average American Joe. I moved to the West coast where there were far and few, so i tried a couple of others so i would have a local brach-- not impressed (primarily Washington mutual) Anytime I have had an issue, I have been treated eith respect and courtesy. 90% of the time my issue has been resolved. The 10% ,i think, was an overdraft that was my fault and i didn't get all of the credit back...