I have been using WOW Internet for over 8 years now. I have no plans to change. WOW offers several different levels (speed) of service that can accommodate even the most sophisticated of users. I use high-speed internet because I do a lot of work online and am using VOIP for my phone service and I've been quite happy with WOW's service. They respond quickly to service requests - something many find quite different in today's 'don't care about the customer' world.