Vonage Review Summary
Our reviewers could not be any more mixed about Vonage VOIP service. What did they like? The price was favorable to some, who noted that the price was “way less than the big boys”. Not only that, but with Vonage you can “call anywhere in US, Canada, and Puerto Rico for free!” Some reviewers appreciated being able to keep their old phone number when transferring their service to Vonage. Sound good so far? Not so fast. Some of our VOIP reviewers were not at all pleased with Vonage, with one claiming that it is “by far the worst VOIP provider out there!” Among the complaints were customer service issues, a “walkie talkie” quality reception and problems receiving messages. Reviewers report that they have been billed a disconnect fee after not wanting to continue their 30 day free trial. Keep looking, we’ve got many more VOIP reviews!
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26% |
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28% |
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7% |
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9% |
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30% |
40%
Vonage Comparison
Most HelpfulFavorable Review
Most HelpfulCritical Review
Vonage Ratings and Reviews
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Vonage - You probably have seen the tacky commerials about how great and relible they are, I have many CONS and One Pro to add to this article of review.
What is it.. (A box you hook up to your computer)A phone line threw you computer system,That claims to be fast, reliable,and of great service.
For me it was quite the Oppisite,I would NEVER Ever recommend this as a primary phone-line to anyone I know and I would personally give them my brand new box system for free !! If they wanted to try it; That I had to buy out of pocket for over a hundred ++something dollars + Tax. No takers after the...
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I got sick of high prices and poor service, and switched to Vonage. The sound quality is not always great, but it seems to be improving. I love just about everything else about Vonage. It's cheap, I'm not paying money to the big companies, I can make unlimited local and long distance calling (please note: I don't generally call outside the US -- I know you can make out of country calls to some countries, but you should check it out and make sure you can make the calls you need).
It's also got lots of features for free that you'd pay more for with the big phone companies -- call waiting,...
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What a nightmare. I tried to sign up with vonage so that I could keep my phone # when I moved out of state. They told me it would be about 10 days.....then after 10 days they told me it would be another 10....then they sent me a letter saying my info wasn't correct and I had to correct it or it couldn't be moved, so I called and corrected it....another 10 days I get another letter and so on and on and on.
3 months later I have called them 8 different times, sent emails, and I have nothing to show for it but a bill for a phone # I didn't even want. Insult to injury? They charge a disconnect fee and...
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I quickly jumped at the great offer, and soon after found out Sunrocket filed bankruptsy. I stayed in good standings for 6 months now, but have yet to see my... review »
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services that other phone companies charge for.
We have had it for about 4 years now and love it! We would never go back to any other
phone service...Its nice to get the same bill every month...something you can budget
with.
We love Vonage. We signed up when the company first came online. And boy do we save money. You see we live in Florida for 6 months of the year and in Wisconsin for the rest of the time. We have a broadband connection at both houses. When we had traditional phone service, we paid $38 a month for a single line with no features or long distance at each home. When we left one home we put the phone on vacation hold for $15 a month. Then when we returned it cost us about about $30 to take the phone off vacation hold. So the two traditional phones cost us $53 a month plus long distance,...
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