Vonage Review

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Overall 3.17 of 5 view all 63 reviews

Goodwin17
Madison, AL

Best company out there

appreciative of good service

Pros

unlimited calling, excellent call quality, great customer service, cheap, cheap, cheap!, loaded with features

Cons

must register your location for 911, must have active broadband

AUG

2007

I am totally in love with Vonage. I have had their service about 3 years now. Although you have to have broadband connection to connect, it is awesome if you can. It is very reasonably priced. You can call anywhere in the US, Canada, and Puerto Rico for free. I do think there are more places you can call free. Also you can talk to anyone in the world who has Vonage for free. You can keep your local phone number, which is nice if you move away from family. I have rarely had much of problem with voice quality, and have been pleasantly suprised over the years with how good it actually is. The customer service is great. When I lost my job earlier this year, I was going to call and cancel. They said since I had been a customer for over 2 years that they would give me 3 months of free service. This works out so well, as I can continue to have Vonage until I get another job. I would definitely recommend it to anyone!

Vonage is recommended by Goodwin17

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Comments about Goodwin17’s Review

I have had similar good customer service from Vonage. I had vonage for about a year, but moved and the alarm system at my new place requires that I have a land line...so I've got to cancel my Vonage service. When I called to explain and to kind of complain about not being able to keep my old phone number (I needed service right away and it'll take a few weeks to transfer a number) he young lady let me keep the service free for an extra month so that I could have my number transferred to the different phone company without having to pay for having 2 phone services for a month. I recommend them without hesitation to anybody who will listen!!!