reviewer
socalhobbit
San Bernardino, CA

Just Horrible!

1 star rating

practical, Thrifty, computer literate
Cons
    no call block option others have, terrible sound quality, poor customer service, frequently drops calls, not dependable, must register your location for 911, disconnect fee if less than 2 years

JAN
11
2008

Vonage — 

I signed up with Vonage to save some money...but boy, am I sorry....The service is completely unreliable....and their customer service people are as rude as they can be. It was not at all worth siging up for...we've been stuck with them for 2 years now! If this is to be your only phone service...stay away. The sound quailty is horrible...and half the time we can't even get a dial tone....the cs people seem to have no concern whatsoever with solving my problems...and don't even get me started about the RUDE people in their billing dept! I agree with the other person who said, "avoid them like the plauge!" I had to give them 1 star on this review, but I would have much rather it been a 0!

Last edited on Jan 11, 2008



I_thumb_down Vonage is not recommended by socalhobbit

D
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