Vita Cost

Vita Cost Reviews


www.vitacost.com



Overall 3 star rating3.00 of 5 (by 4 users)



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Vita Cost Review Summary

Vitamins can be beneficial and VitaCost.com is ready to assist vitamin purchasers with its online store. Vitamin supplements and various health aids are offered in abundance at VitaCost.com and reviewers say they can usually find exactly what they want or at least a good nutritional substitute. VitaCost.com sells “Top Brand Vitamins at Wholesale Cost”, according to many reviewers but there are others who dislike this online vitamin supplier, like one who sums up his negative feelings by saying “Horrible Service”. Besides poor customer service, critics of this company say some of its facts are misleading and other important information regarding vitamin supplements is left out completely. Add it up and you have a Misc. Web Site that may or may not satisfy your needs.
No one rated Vita Cost as 5 stars
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25% of people rated Vita Cost as 4 stars
25% of people rated Vita Cost as 4 stars%
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50% of people rated Vita Cost as 3 stars
50% of people rated Vita Cost as 3 stars%
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25% of people rated Vita Cost as 2 stars
25% of people rated Vita Cost as 2 stars%
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No one rated Vita Cost as 1 star
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67% 67% of people recommend Vita Cost 33% of people don't recommend Vita Cost 33%
 

Vita Cost Comparison

4 star rating Most Helpful
Favorable Review
Top Brand Vitamins at Wholesale Cost
DEC
21
2007
I have been ordering my supplements and other health products for some time now on-line. Vitacost are quick and dependable. They have a very user-friendly web-site, which logs previous orders to be able to repeat. They also do auto-ship, which I havn't tried. The delivery can be tracked, but I have never... review »
reviewer
an on-line shopper, appreciative of good service

mrsmitt
Venice, FL
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3 star rating Most Helpful
Critical Review
Never again.
DEC
4
2007
Because I am highly allergic to artificial color I ordered some vitamins that, on the website, specified no added color. When they arrived I opened the bottle to see yellow tablets. Uh oh. I looked at the label and saw "artificial color" and "titanium dioxide" which is another name for food dye. I contacted... review »
2008 Reviewer
an on-line shopper, appreciative of good service

joyjoy
Houston, TX
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Vita Cost Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 2 of 4 sort by: most helpful | date | rating


D
Slow turn around time, poor customer service
Every day computer user

OCT
27
2009

About, Vitacost........I have found, overall, shipments to be very slow in leaving the warehouse, and very poor customer service...despite repeated attempts on my part to communicate with these folks, leaving very specific requests to 'ship in stock items and delete out of stock items from my order'..time after time I get the standard generated response of 'backorder items'... this poor attention to the customer is frustrating and maddening...

The price of $4.99 shipping for every order regardless of size or weight is very fair, but the savings is tarnished by the poor customer service and apparent...

 review »
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3 star rating
reviewer
puff49
Lamy, NM



D
HORRIBLE SERVICE!
a pet owner, simple is good, Every day computer user, an on-line shopper, Open-minded

DEC
3
2008
First two orders I placed with VitaCost, I had no problems. Slow shipment, but otherwise fine transactions.

The third order was a different story...

When you're order gets messed up, no one will help you straighten it out. (Vitacost charged my PayPal account twice and told me "deal with PayPal.) Help is overseas - that should tell us something about this company. Try an e-mail to customer service before you buy - goes to a dead URL. Customer service phone reps don't answer or return a call. Your only hope is apparently the chat, with Shinette, who's pretty unhelpful.

I ignored the negative reviews... review »
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2 star rating
reviewer
MelanieU
Uniontown, OH



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