Vita Cost

Vita Cost Review


www.vitacost.com



Overall 2.80 of 5 view all 5 reviews
 




reviewer
puff49
Lamy, NM

Slow turn around time, poor customer service

3 star rating

Every day computer user

OCT
27
2009

About, Vitacost........I have found, overall, shipments to be very slow in leaving the warehouse, and very poor customer service...despite repeated attempts on my part to communicate with these folks, leaving very specific requests to 'ship in stock items and delete out of stock items from my order'..time after time I get the standard generated response of 'backorder items'... this poor attention to the customer is frustrating and maddening...

The price of $4.99 shipping for every order regardless of size or weight is very fair, but the savings is tarnished by the poor customer service and apparent indifference of the employees who are supposedly providing 'customer service' and reading our emails.



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