4.7
16,182 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
VetRxDirect

Summary

Online pet pharmacy specializing in medications and supplements for dogs and cats.

Read 16,182 Reviews

REVIEW SNAPSHOT®

by PowerReviews
VetRxDirect
 
4.7

(based on 16758 reviews)

Ratings Distribution

  • 5 Stars

     

    (13751)

  • 4 Stars

     

    (1944)

  • 3 Stars

     

    (630)

  • 2 Stars

     

    (216)

  • 1 Stars

     

    (217)

Most Liked Positive Review

 

I want to start by saying I am very pleased with this com...

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last...Read complete review

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last time I ordered with VetRXDirect, my cat's medicine didn't show up on time. I had multiple deaths in my family at the same time as the medicine was due to arrive, so didn't notice that the medicine had not arrived until I was out. I checked the website and it said the medicine had shipped 12 days prior. I wrote VetRXDirect immediately, asking where on earth my cat's medicine was. I was super upset. I also went to the post office as soon as they opened. Not only did VetRXDirect replace the missing medicine, they got it here in record time, with an apology letter. I also got an apology email. I still have no idea what my post office did with the original medicine, but they acknowledged that it arrived at their location, and they were unable to find it. I can't say enough about how well VetRXDirect took care of the problem. If you need to get medicine cheaper than you can at your vet, give this company a try. I think you'll like them.

VS

Most Liked Negative Review

 

Excellent, but for one thing: there were repeated problem...

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down...Read complete review

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down breed list. Every time I clicked the correct breed, the drop-down menu apparently slipped back to the first breed listed alphabetically, American Staffordshire Terrier, which the dog is not. (He's a Pit Bull-GSD cross.) Of course, the vet has him listed correctly, so seeing him listed as an AmStaff, failed to approve the order. After waiting quite a few weeks, during which time I was unaware of the problem, and was not contacted by the seller, I called to discover the problem. Everytime I chose the correct breed, it went through as another ("AmStaff,") preventing the scrip from being approved by the vet. This happened to me several times in a row. I finally had to buy the drugs, at a MUCH greater cost, from my vet. I was VERY unhappy. However, it seems that VetRxDirect has now removed the breed selection item from the website ordering process, so I anticipate no problems this time. We'll see. For other dogs, the service has been great!

Reviewed by 16758 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
4.0

fine

By 

from US

Comments about VetRxDirect:

fine

 
5.0

its easy ordering

By 

from US

Comments about VetRxDirect:

its easy ordering

 
5.0

If I didn't have trouble with my computer it would be per...

By 

from US

Comments about VetRxDirect:

If I didn't have trouble with my computer it would be perfect

 
5.0

It was nice to be able to see my previous order so I coul...

By 

from US

Comments about VetRxDirect:

It was nice to be able to see my previous order so I could order more easier.

 
5.0

excellent service

By 

from US

Comments about VetRxDirect:

excellent service

 
5.0

vendor does a really good job on filling prescriptions

By 

from US

Comments about VetRxDirect:

vendor does a really good job on filling prescriptions

 
5.0

1st time shopping.

By 

from US

Comments about VetRxDirect:

1st time shopping... so far so good! fast & easy

 
4.0

This is the first time I have this pharmacy.

By 

from US

Comments about VetRxDirect:

This is the first time I have this pharmacy. Placing the order was easy. I am waiting for the medications and then I will know more.

 
4.0

easy and quick

By 

from US

Comments about VetRxDirect:

easy and quick

 
5.0

Great doing business with you.

By 

from US

Comments about VetRxDirect:

Great doing business with you.

Displaying reviews 1-10

Back to top

Previous | Next »