4.7
20,156 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
VetRxDirect

Summary

Online pet pharmacy specializing in medications and supplements for dogs and cats.

Read 20,156 Reviews

REVIEW SNAPSHOT®

by PowerReviews
VetRxDirect
 
4.7

(based on 20156 reviews)

Ratings Distribution

  • 5 Stars

     

    (16575)

  • 4 Stars

     

    (2283)

  • 3 Stars

     

    (768)

  • 2 Stars

     

    (273)

  • 1 Stars

     

    (257)

Most Liked Positive Review

 

I want to start by saying I am very pleased with this com...

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last...Read complete review

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last time I ordered with VetRXDirect, my cat's medicine didn't show up on time. I had multiple deaths in my family at the same time as the medicine was due to arrive, so didn't notice that the medicine had not arrived until I was out. I checked the website and it said the medicine had shipped 12 days prior. I wrote VetRXDirect immediately, asking where on earth my cat's medicine was. I was super upset. I also went to the post office as soon as they opened. Not only did VetRXDirect replace the missing medicine, they got it here in record time, with an apology letter. I also got an apology email. I still have no idea what my post office did with the original medicine, but they acknowledged that it arrived at their location, and they were unable to find it. I can't say enough about how well VetRXDirect took care of the problem. If you need to get medicine cheaper than you can at your vet, give this company a try. I think you'll like them.

VS

Most Liked Negative Review

 

Excellent, but for one thing: there were repeated problem...

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down...Read complete review

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down breed list. Every time I clicked the correct breed, the drop-down menu apparently slipped back to the first breed listed alphabetically, American Staffordshire Terrier, which the dog is not. (He's a Pit Bull-GSD cross.) Of course, the vet has him listed correctly, so seeing him listed as an AmStaff, failed to approve the order. After waiting quite a few weeks, during which time I was unaware of the problem, and was not contacted by the seller, I called to discover the problem. Everytime I chose the correct breed, it went through as another ("AmStaff,") preventing the scrip from being approved by the vet. This happened to me several times in a row. I finally had to buy the drugs, at a MUCH greater cost, from my vet. I was VERY unhappy. However, it seems that VetRxDirect has now removed the breed selection item from the website ordering process, so I anticipate no problems this time. We'll see. For other dogs, the service has been great!

Reviewed by 20156 customers

Displaying reviews 1-10

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5.0

Super easy and prompt service!

By 

from US

Comments about VetRxDirect:

Super easy and prompt service!

 
4.0

Shipping is a little high priced

By 

from US

Comments about VetRxDirect:

Shipping is a little high priced

 
5.0

Simple, easy and to the point shopping.

By 

from US

Comments about VetRxDirect:

Simple, easy and to the point shopping.

 
5.0

Easy to find what I needed.

By 

from US

Comments about VetRxDirect:

Easy to find what I needed. Great price!

 
5.0

great!

By 

from US

Comments about VetRxDirect:

great!

 
5.0

Simple.

By 

from US

Comments about VetRxDirect:

Simple. Easy. I like easy.

 
5.0

Easy to use

By 

from US

Comments about VetRxDirect:

Easy to use

 
5.0

Great prices!

By 

from US

Comments about VetRxDirect:

Great prices!

 
4.0

I was pleased to find that this seller had a med that was...

By 

from US

Comments about VetRxDirect:

I was pleased to find that this seller had a med that was out of stock on other sites although it still did not have everything I was looking for (actually none of the sites had all 3). Still had to order from 2 sites to get all meds recommended by vet.

 
5.0

great

By 

from US

Comments about VetRxDirect:

great

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