4.7
20,269 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
VetRxDirect

Summary

Online pet pharmacy specializing in medications and supplements for dogs and cats.

Read 20,269 Reviews

REVIEW SNAPSHOT®

by PowerReviews
VetRxDirect
 
4.7

(based on 20269 reviews)

Ratings Distribution

  • 5 Stars

     

    (16672)

  • 4 Stars

     

    (2294)

  • 3 Stars

     

    (771)

  • 2 Stars

     

    (274)

  • 1 Stars

     

    (258)

Most Liked Positive Review

 

I want to start by saying I am very pleased with this com...

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last...Read complete review

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last time I ordered with VetRXDirect, my cat's medicine didn't show up on time. I had multiple deaths in my family at the same time as the medicine was due to arrive, so didn't notice that the medicine had not arrived until I was out. I checked the website and it said the medicine had shipped 12 days prior. I wrote VetRXDirect immediately, asking where on earth my cat's medicine was. I was super upset. I also went to the post office as soon as they opened. Not only did VetRXDirect replace the missing medicine, they got it here in record time, with an apology letter. I also got an apology email. I still have no idea what my post office did with the original medicine, but they acknowledged that it arrived at their location, and they were unable to find it. I can't say enough about how well VetRXDirect took care of the problem. If you need to get medicine cheaper than you can at your vet, give this company a try. I think you'll like them.

VS

Most Liked Negative Review

 

Excellent, but for one thing: there were repeated problem...

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down...Read complete review

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down breed list. Every time I clicked the correct breed, the drop-down menu apparently slipped back to the first breed listed alphabetically, American Staffordshire Terrier, which the dog is not. (He's a Pit Bull-GSD cross.) Of course, the vet has him listed correctly, so seeing him listed as an AmStaff, failed to approve the order. After waiting quite a few weeks, during which time I was unaware of the problem, and was not contacted by the seller, I called to discover the problem. Everytime I chose the correct breed, it went through as another ("AmStaff,") preventing the scrip from being approved by the vet. This happened to me several times in a row. I finally had to buy the drugs, at a MUCH greater cost, from my vet. I was VERY unhappy. However, it seems that VetRxDirect has now removed the breed selection item from the website ordering process, so I anticipate no problems this time. We'll see. For other dogs, the service has been great!

Reviewed by 20269 customers

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5.0

They are very thorough and website is easy to use

By 

from US

Comments about VetRxDirect:

They are very thorough and website is easy to use

 
5.0

Very easy to complete and great service

By 

from US

Comments about VetRxDirect:

Very easy to complete and great service

 
5.0

GReat

By 

from US

Comments about VetRxDirect:

GReat

 
4.0

Easy to reorder!

By 

from US

Comments about VetRxDirect:

Easy to reorder!

 
5.0

Ordering was easy & fast.

By 

from US

Comments about VetRxDirect:

Ordering was easy & fast.

 
5.0

Excellent experience every time!

By 

from US

Comments about VetRxDirect:

Excellent experience every time!

 
5.0

Always easy and good prices

By 

from US

Comments about VetRxDirect:

Always easy and good prices

 
5.0

Easy to order once you get the hang of it

By 

from US

Comments about VetRxDirect:

Easy to order once you get the hang of it

 
5.0

First order was very prompt.

By 

from US

Comments about VetRxDirect:

First order was very prompt. Easy to navigate the website.

 
5.0

Great, thanks

By 

from US

Comments about VetRxDirect:

Great, thanks

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