4.7
23,948 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
VetRxDirect

Summary

Online pet pharmacy specializing in medications and supplements for dogs and cats.

Read 23,948 Reviews

REVIEW SNAPSHOT®

by PowerReviews
VetRxDirect
 
4.7

(based on 23948 reviews)

Ratings Distribution

  • 5 Stars

     

    (19735)

  • 4 Stars

     

    (2658)

  • 3 Stars

     

    (913)

  • 2 Stars

     

    (327)

  • 1 Stars

     

    (315)

Most Liked Positive Review

 

I want to start by saying I am very pleased with this com...

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last...Read complete review

I want to start by saying I am very pleased with this company. The medicine I get for my cat is more than 50% cheaper here than my vet can get it. The last time I ordered with VetRXDirect, my cat's medicine didn't show up on time. I had multiple deaths in my family at the same time as the medicine was due to arrive, so didn't notice that the medicine had not arrived until I was out. I checked the website and it said the medicine had shipped 12 days prior. I wrote VetRXDirect immediately, asking where on earth my cat's medicine was. I was super upset. I also went to the post office as soon as they opened. Not only did VetRXDirect replace the missing medicine, they got it here in record time, with an apology letter. I also got an apology email. I still have no idea what my post office did with the original medicine, but they acknowledged that it arrived at their location, and they were unable to find it. I can't say enough about how well VetRXDirect took care of the problem. If you need to get medicine cheaper than you can at your vet, give this company a try. I think you'll like them.

VS

Most Liked Negative Review

 

Excellent, but for one thing: there were repeated problem...

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down...Read complete review

Excellent, but for one thing: there were repeated problems with my scrip for a particular dog (Grant) being rejected b/c the website asked me to identify the dog's breed from a drop-down breed list. Every time I clicked the correct breed, the drop-down menu apparently slipped back to the first breed listed alphabetically, American Staffordshire Terrier, which the dog is not. (He's a Pit Bull-GSD cross.) Of course, the vet has him listed correctly, so seeing him listed as an AmStaff, failed to approve the order. After waiting quite a few weeks, during which time I was unaware of the problem, and was not contacted by the seller, I called to discover the problem. Everytime I chose the correct breed, it went through as another ("AmStaff,") preventing the scrip from being approved by the vet. This happened to me several times in a row. I finally had to buy the drugs, at a MUCH greater cost, from my vet. I was VERY unhappy. However, it seems that VetRxDirect has now removed the breed selection item from the website ordering process, so I anticipate no problems this time. We'll see. For other dogs, the service has been great!

Reviewed by 23948 customers

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5.0

Wonderful easy!

By 

from US

Comments about VetRxDirect:

Wonderful easy!!!

 
5.0

Always a pleasure to shop for pet meds here.

By 

from US

Comments about VetRxDirect:

Always a pleasure to shop for pet meds here. Easy to navigate and check out.

 
5.0

Great.

By 

from US

Comments about VetRxDirect:

Great. Thanks!

 
5.0

MUCH LOWER PRICE THAN AT MY VETS OFFICE.

By 

from US

Comments about VetRxDirect:

MUCH LOWER PRICE THAN AT MY VETS OFFICE.

 
5.0

very good

By 

from US

Comments about VetRxDirect:

very good

 
5.0

grea, love them

By 

from US

Comments about VetRxDirect:

grea, love them

 
5.0

Always a pleasure.

By 

from US

Comments about VetRxDirect:

Always a pleasure.

 
3.0

when is dorzolamide/ timolol eye drops going to be in sto...

By 

from US

Comments about VetRxDirect:

when is dorzolamide/ timolol eye drops going to be in stock,never got a reply from you ??????

 
1.0

The web site is horrible.

By 

from US

Comments about VetRxDirect:

The web site is horrible. I had to re-enter the information numerous times before the data was accepted. We love your products but your customer experience should be reviewed and improved.

 
1.0

Pretty annoying and not user friendly

By 

from US

Comments about VetRxDirect:

Pretty annoying and not user friendly

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