Verizon Wireless Network Review

Verizon provides cell phone service, land line service, and internet service.  Their cell phone service contract requires you be locked in to a two-year contract, even if you get the "free upgrade" phone you're eligible for after one year; thus, a two year contract can easily turn in to a four (or more) year contract.

Local service has been horrible.  I've never had so many calls dropped or lost with any other carrier and wish I'd never left Cingular.  My friends on Cingular, Sprint, and Nextel get better reception and "more bars" than I do in the same places.

The service center is not user-friendly.  There are no chairs or any other amenities even though you may wait as long as an hour before even being acknowledged.  The place is noisy and there is a lot of tension there; it seems because other customers are very frustrated with their service as well.

I only have experience with my Verizon in west central Indiana and would hope it's just a local problem.