reviewer
gkeith55
WILMINGTON, DE
Avoid this behemoth
1 star rating

expecting good, fair service
Pros

    Nationwide coverage

Cons
    Read the fine print, Customer service is horrific, Family plan time calculation deceitful, Long term contracts

SEP
3
2007

Verizon Wireless Network  — 


I was a customer for Verizon Wireless for about 2 years and had a Verizon landline for an additional 10. I chose Verizon Wireless because I always thought Verizon was an excellent company.

I will never do business with either one again although this company's near monopoly makes my choices limited.

After Verizon failed to provide a phone, fix another one, and misrepresented the terms of its service and contract, I had to sue Verizon to get out of the contract I signed. Then it ignored the court. The arrogance of this company and its incompetence is unbelievable.

Last edited on Nov 30, 2007



I_thumb_down Verizon Wireless Network is not recommended by gkeith55

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I_comment_shdw24 Comments about gkeith55’s Review

 


beentheredonethat1 wrote on Oct 23, 2008 at 5:50PM

The best thing to do when you have a dispute with these large companies like Verizon is to contact your local consumer protection agencies. They can be located by contacting your states Attorney General's office. That is the only way to get their Attention. Usually the Attorney Generals office keeps records on these companies and when the complaints start piling up sometimes, they will take action against them. Alot more effective and cheaper than trying to sue these companies one on one in court.

1 star rating
"Lousy Consumer Practices and Kills Animals"
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2 star rating
"Miserable customer service but good coverage."



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