Verizon FiOS Internet Service Reviews

My experience with Verizon has been negative from the time we purchased DSL.  As an example, we kept getting notified that it wasn't available in our area yet, (why didn't they tell us that when we first signed up?), and they kept changing the start date.  That went on for months, and when we finally did get connected, not only was DSL not that fast, but they tried to charge us from the original date we signed up for.  It would't be so bad if you could call them, speak to one or two people within 10 minutes, and get it resolved, but it can be hours of wasted time trying to get to speak to...

I've had my share of internet service providers from dial-up services back in the day to cable modems and finally now, via Verizon's FIOS internet service.  This service allows you to connect directly to Verizon's fiber-optic network to get some incredibly fast and reliable internet service.

The installation was simple enough, a Verizon tech took a few hours installing the connection between our house and the fiber-optic network.  Once that was done, we had internet service.  It's quick, it's fast and it's reliable.  In the 3+ years that I've had the internet service, not once has it gone...

Verizon Fios, how do I love thee??? Let me count the ways... My husband is an IT guru, so of course he jumped on the Fios wagon the moment it was available in our area. Quite honestly, I don't know how we functioned before the is service. (Yes I do... at snail speed) I am in love with this whole Fios package! This is the best service we have had to date, and trust me, we have tried them all. The upload and download speeds are lightning fast. Our family is scattered around the nation so we often post photo albums, that used to take at least 5 minutes to upload. Now, within 30 seconds my pictures...

This is a review for Verizon Fios high speed internet.  The biggest positive thing to say is easily the speed.  I have been able to download very large files in the blink of an eye.  I have rarely (if ever) noticed any kind of service interruption, so it is about as reliable as you could want.  However, the price still leaves something to be desired.  Like many families, we are now looking at ways to trim the budget a bit, and by far, our FIOS bill stands out as the largest bill every month.  Comparitively speaking, I'm really not sure it's completely unreasonable, but Verizon definitely...

I couldnt wait to get FIOS once I got my computer. The router is great as is technical support. They messed up a setting for my email and it was difficult getting it changed. compared to the other internet servers for high speed around I could not beat
FIOS for its price. If you are a gamer you can subscribe to various services ranging from 4.99 to 12.99 for a wide variety of games that is indeed worth it. As for their STARZ play for 5.99 a month if you have a home computer this service is unneeded. It you are frequently travelling you may like this service as you can view any movie currently on...

I have had Verizon FIOS since January.  The service is very fast.  I only have the lowest tier of service and I've noticed quite an improvement over DSL, but beware when you have a problem because you probably will.   I am writing this review from work because my home internet connection and phone have been out of order for 2 days with no idea of when it will be fixed.  

 When I called Verizon to report the problem, I was unable to speak to a person so I ended up creating a repair request with the automated phone system.  The automated system informed me that Verizon intended to have...

When Verizon Fios was recently introduced to our area, my husband and I jumped on it.  I have to say, my main motivation for switching from Comcast was the $90 per month savings that I was going to experience to bundle my phone, (which was already w/ Verizon), my cable TV and my internet (both of which were w/ Comcast).  Although, there was some adjustment period to the new format of television, I actually enjoy the expanded channel options, and additional DVR features.  For example, from 1 HD DVR box on my primary TV in the living room (2 standard boxes on the TV's upstairs) I can view programs...

We've had Fios Internet for a while now and the service in pretty good. Speeds a good and there is little to no down time. We also have ours set up as a wireless network and it works pretty well.

The problems came when a Verizon rep knocked on the door to see if we wanted to bundle our services. So we agreed that bundling TV and Internet would save a few dollars a month, we would keep our internet the same and the TV would be comprable to our existing service. In addition we were offered the rebate for bundling services.

Service was installed and we proceeded to contact customer service to get...

FiOS is blazingly fast and very reliable. I run a home office with three heavy users. Altogether, I have seven computer with four wired and three wirelessly connected to the router provided by Verizon.We also have two VoIP telephone lines on the Vonage service. FiOS handles everything with ease.

The service has been very reliable. It has been down only a few short times in the four years I've had the service. Unfortunately, calling customer service is slow and painful. If you don't have a Verizon phone number the automated system forces you to put your number in several times and go through multiple...

Had FIOS for well over a year, both internet and TV.  When I went to bundle in February, that's where all the major problems have come into play.  When I rec'd my bill, it didn't show the bundled services, but actually increased almost $60.00.  I went back and forth and was told had to click on a certain link for the bundle (never informed of this when I first ordered it).  Of course, the link didn't work, so then I spent two days on the phone going back and forth with billing and tech services to try and starighten it out.  Now my 2nd billing has come around and they have charged me over...