2008 Advisor
jps246
Metrowest, MA
I love my Verizon FIOS Internet Service
5 star rating

a techie, value conscious, budget conscious, computer literate
Pros

    Cost effective, Fast internet, speed, clarity

Cons
    Customer service can be a bit slow

APR
20
2009

Verizon FiOS Internet Service — 

I've had my share of internet service providers from dial-up services back in the day to cable modems and finally now, via Verizon's FIOS internet service.  This service allows you to connect directly to Verizon's fiber-optic network to get some incredibly fast and reliable internet service.

The installation was simple enough, a Verizon tech took a few hours installing the connection between our house and the fiber-optic network.  Once that was done, we had internet service.  It's quick, it's fast and it's reliable.  In the 3+ years that I've had the internet service, not once has it gone out, which is a lot more than I can say about the Comcast cable internet service I used to have before that.

Billing is simple.  They have three different speeds available and each are billed at different amounts.  I have the 2nd level speed since it came as part of a package, but I started with the slowest speed, which was still faster than Comcast.  I'm not sure why you'd need the fastest speed, unless you're running an internet company out of your home.

Like I said reliability has been good too.  I haven't had to worry about the service in storms and I also find that while I'm using it, it just runs better.  There's less timing out and less problems connecting to various sites and things.

The only problem I had with the service was that the included wireless router failed after about a year and a half.  I called customer service which took a bit of time, they troubleshooted the router and then found that it was broken and sent me the replacement.  When it arrived, I had to reinstall it and call them to reinitialize it.  Beyond that though, no problems.

Overall I am very happy with my Verizon FIOS internet service.  I wouldn't trade it for any other service at the moment.



I_thumb_up Verizon FiOS Internet Service is recommended by jps246

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