the service itself is good, customer service is lacking
computer literate
Pros
Great PICs, Cost effective, Fast internet
Cons
Their Customer Service is terrible, at least an hour wait to talk to support
FEB
23
2009
Verizon FiOS Internet Service —
I think this service is good as it bundles the internet phone and tv for you, but if you have an issue, it is a pain in the butt. the refer a friend is a joke - as i had two referrals and yet to be paid, but they claim they were declined. The overall picture quality of tv is good, and internet speed is ok - downloading/uploading is much faster than our old one. this is a decent service but i have had issues with customer service, wait times, etc.
Verizon FiOS Internet Service is recommended by micaho