Verizon - FiOS Cable Service Review

Verizon FiOS TV

Overall 3.17 of 5 view all 18 reviews

krus54
Henrico, VA

My Whole House is Verizon and I LOVE it!

computer literate, Family Values, into action flicks, comedy fan, budget diner, practical, budget conscious

Pros

Brighter picture than Comast, Clearer picture than Comcast, More for the money than Comcast, MUCH better cust. service than Comcast

APR

2008

I have quite an opposite review of Verizon FiOS than the one other person who has reviewed the service.

My experience has been fantastic with both customer service and the quality of the service for cable. We had Comcast and terrible service. When Internet went out, even if they KNEW it, I had to wait until others in my neighborhood called to complain before Comcast would declare an "outage." I actually had to go knock on doors asking neighbors if they had service and if not to please call so Comcast would declare an outage. Otherwise they had to schedule a service visit for the next day or two days later.

The day FiOS was available here I called, ordered service and I've never been disappointed. I made sure the cost was at least the same as Comcast for cable. We actually got many more movie channels and we didn't lose any channels that we had with Comcast and the cost was a few dollars cheaper. The picture is noticably clearer and brighter. My children who were upset at me for changing would now never want to go back to Comcast after they saw the extra channels offered and the better picture.

I've rarely had to wait more than 10 minutes on the phone for service questions and have had only ONE outage in the past year compared to regular outages with Comcast.

I'm sold on FiOS and Verizon. We also switched to FiOS Internet, and phone and no complaints!

Verizon - FiOS Cable Service is recommended by krus54

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Comments about krus54’s Review

Good to know! Thanks for the review!

Some great information over here. Thanks.

Some good stuff here.

Rudi

I agree with Mark. We have thought so many times of at least changing our cell phone from t-mobile to Verizon but as yet we haven't. It seems the only computer/phone option we have is Comcast. JO