Verizon - Cellular Phone Review

We have been customers of Verizon for over nine years. Verizon was okay until my wife recently lost her phone and we wanted to replace the phone with a smart phone that would sync with her Outlook calandar. The network coverage was about average. We were fine with them until we tried to replace the lost phone. We wanted a smart phone, and they  were clearly only interested in trying to sell us the most expensive plan and phone. We told the sales representative that we needed a phone that would allow us to do scheduling by syncing with our computer, but that we did not need internet service. They claimed that they did not offer any plan for their smart phones that did not include internet access (at $30 extra per month per person). Since that would have more than doubled our current monthly bill, we switched to AT&T and are paying less now with our smart phones than we were with regular flip phones from Verizon.