reviewer
Ilovetofly
San Diego, CA
I want "United Rising" back
5 star rating

business traveler
Pros

    Good Service, Great rewards, Great customer service, Plenty of space, better than most leg room, I have been treated very well, Quiet peaceful safe lounges, plenty of space in business class, On-time departure, partnerships with other airlines

Cons
    Poor food in First Class

JAN
20
2009

United Airlines — 

I am quite loyal to United and have flown over 800,000 miles with them mostly domestic.  I seldom fly coach, I get upgraded at least 90% of the time and am truly greatful for the upgrades, but I am extremely disappointed in the downgrading ,of food offerings in First Class.  First Class food was much  better when they were in bankruptcy.  I am tired of sandwiches and salads.

Even service in their P.S. flights to JFK is not what they used to be; appetizers are gone as are the bellini's and truffles and in business class the food is awful, plus there are fewer Flight Attendants.  Mr. Tilton needs to restore United's First Class and Business Class service to what it used to be.  Bring back the Lamb Chops, Fillet Mignon, Lobster Ravioli, Seabass, Ice Cream Sundaes and Champagne. 

I cannot complain about the F. A's. service, it is the quality and selection of food served in First class that is my main complaint.

Last edited on Jan 20, 2009



I_thumb_down United Airlines is not recommended by Ilovetofly

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