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I am quite loyal to United and have flown over 800,000 miles with them mostly domestic. I seldom fly coach, I get upgraded at least 90% of the time and am truly greatful for the upgrades, but I am extremely disappointed in the downgrading ,of food offerings in First Class. First Class food was much better when they were in bankruptcy. I am tired of sandwiches and salads.
Even service in their P.S. flights to JFK is not what they used to be; appetizers are gone as are the bellini's and truffles and in business class the food is awful, plus there are fewer Flight Attendants. Mr. Tilton needs to restore United's First Class and Business Class service to what it used to be. Bring back the Lamb Chops, Fillet Mignon, Lobster Ravioli, Seabass, Ice Cream Sundaes and Champagne.
I cannot complain about the F. A's. service, it is the quality and selection of food served in First class that is my main complaint.
Last edited on Jan 20, 2009