2008 Advisor
steve9631
Bellingham, WA
Sucks!!!
1 star rating

love to travel, business traveler, leisure traveller, practical, a frequent flyer, A realist
Cons
    no clue, poor customer service, lack of communication, They can even screw up the simple things, lousy customer service, chaos

JUN
30
2008

United Airlines — 

The only real criteria for judging an air flight is did it get you where you wanted to go, and not fall from the sky.  If that works out OK, everything else is almost inconsequential.  But in the case of United, with their legendary non customer service and penchant for screwing up my travel schedule, I feel compelled to dive down to the 1 star rating.  I won't even dwell on the baggage issue, or the timeliness of flights, or the unbridled non enthusiasm of the in cabin flight attendants for the needs of the business, leisure, or family traveler. 

I feel my review title sums my feelings up perfectly.  I fly a lot, and have accumulated well over half a million air miles with ease, and I won't fly United again unless they become the last airline on the planet.  Even writing about them raises my ire, and trashes my calm. 

There are many fine airlines which perform the service aspect of airline travel very well.  Transporting baggage, ticketing and scheduling, customer service, etc., etc.  United doesn't. 

Thank you for reading, and forgive me for sharing my feelings in a rant. 

Last edited on Jun 30, 2008



I_thumb_down United Airlines is not recommended by steve9631

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I_comment_shdw24 Comments about steve9631’s Review

 


CyndiA wrote on Jul 9, 2008 at 9:48PM

I think you should tell us what you really think. Wink!

steve9631 wrote on Jul 7, 2008 at 10:05PM

In response to JazzSinger's comment from Jul 7, 2008 at 8:28PM:

There was a time that I was flying about 50 or so flights a year, and it seemed that everytime I tried United because they fit my schedule, something would end up screwed up. Maybe it was just happenstance, or bad luck, but I've been burned enough not to want to give them another attempt at ruining my life. Travel wise that is. Late, problems with connections, cancelled flights......arrrrrrggggghhhhh! Quote the Raven, nevermore.

JazzSinger wrote on Jul 7, 2008 at 8:28PM

I've never flown United. I now consider myself fortunate.

kid-kansas wrote on Jul 1, 2008 at 1:19AM

ok you're forgiven Steve...;)