4.7
454 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
Ultimatepatio.com

Summary

Ultimatepatio.com is part of the ShoppersChoice.com family of online retail stores. UltimatePatio.com caters to everyone with a passion for designing, decorating and enhancing their outdoor living space. We feature cast aluminum patio furniture and wicker seating groups with a huge selection of collections for all outdoor living spaces. We offer amazing deals and free shipping on many beautiful outdoor furniture styles in a wide range of materials including wicker, teak, sling and more.

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by PowerReviews
Ultimatepatio.com
 
4.7

(based on 454 reviews)

Ratings Distribution

  • 5 Stars

     

    (369)

  • 4 Stars

     

    (55)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (8)

  • 1 Stars

     

    (11)

89%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Best price anywhere.

We have been looking for a quality patio set for some time. After checking all the local stores, we came away with "sticker" shock. I then began my quest on line...Read complete review

We have been looking for a quality patio set for some time. After checking all the local stores, we came away with "sticker" shock. I then began my quest on line to compare prices. Ultimate Patio had the best prices by far for high quality patio furniture. My buying experience with Ultimate Patio met every positive expectation. To begin with an email updating shipping information and a follow-up phone call regarding what to expect upon delivery. The personnel were very helpful and were able to assist the best day and time to receive the shipment. The order was shrink wrapped to a pallet and the driver removed the pallet and placed it inside our garage. I was impressed with the way the patio set was handled, with no damage to any of the cartons. I received the shipment within 1 week of when the order was placed. I have to remind myself that if we had purchased this same set from any of the retail stores, we would have had to pay for someone to deliver the furniture. This was shipped "free" by Ultimate Patio. I highly recommend you check out Ultimate Patio before purchasing anywhere. Incidentally, the furniture is of excellent quality and should last for years of enjoyment.

VS

Most Liked Negative Review

 

Absolute worst three weeks of shopping HELL! BEWARE!

Where to start? This entire experience with Shopper's Choice has been one mess up after another (actually 7 in total on ONE order!). I have spent more time on the phone with...Read complete review

Where to start? This entire experience with Shopper's Choice has been one mess up after another (actually 7 in total on ONE order!). I have spent more time on the phone with customer service, managers and operators than I ever care to again and the excuses for absolute incompetence are getting old. They have a MAJOR communication issue between sales and the warehouse and their inventory management system is days behind. I ordered $7,000 worth of patio furniture during their "blow out sale" and made it clear many times while ON THE PHONE with Dawn that it must match. I was told it would ship from their warehouse "next day". After a week of not hearing from them I call back and find out they had resold my coffee table and 7 end tables and their "solution" was to send a cheaper replacement from a different brand (with a different design/ finish). Then after some of the furniture had shipped and I paid guys to assemble it they sold my dining table to someone else (I paid for everything UPFRONT) and NEVER TOLD ME! I spent $500 having furniture assembled and had to call them when a delivery truck brought another order that wasn't mine! That's how I found out that they sold my table as well! They accused me of receiving the table when they sent two additional loveseats by mistake that I refused from the carrier. So now their answer is to send a completely different table from yet another brand and yet another design that doesn't match the smaller dining tables, bistro tables, end tables, coffee tables because they are literally all separate designs and finishes from different brands. I have never in my life spent so much time, energy and frustration on a single purchase. Their "pledge; is not true at all! Buyer BEWARE! I didn't get what I ordered, I got replacements that didn't match at all and I'm being told to practically "deal with it" because they sold what I had ordered. This product is bought in China and relabeled according to Heather who is over internet sales.

Reviewed by 454 customers

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5.0

So far so good, now the delivery and product

By 

from US

Comments about Ultimatepatio.com:

So far so good, now the delivery and product

 
5.0

GREAT

By 

from US

Comments about Ultimatepatio.com:

GREAT

 
5.0

Very easy and pleasant transaction

By 

from US

Comments about Ultimatepatio.com:

Very easy and pleasant transaction

 
5.0

nice

By 

from US

Comments about Ultimatepatio.com:

nice

 
5.0

It was very easy

By 

from US

Comments about Ultimatepatio.com:

It was very easy

 
4.0

easy, convenient

By 

from US

Comments about Ultimatepatio.com:

easy, convenient

 
5.0

So far so good
Like to find a eta for delivery, thanks

By 

from US

Comments about Ultimatepatio.com:

So far so good
Like to find a eta for delivery, thanks

 
1.0

I tried to contact customer service many times with no re...

By 

from US

Comments about Ultimatepatio.com:

I tried to contact customer service many times with no response. Someone on Ultimate Patio's Facebook page was very responsive and help direct me to customer service, but I have yet to hear back from anyone in customer service. This is my first time using this website. I felt ignored because I was making a smaller purchase to give the website a try.

 
5.0

I say, buy from this company!

By 

from Orlando, Florida

Verified Buyer

Comments about Ultimatepatio.com:

I recommend anyone buy from this company. From beginning when a very nice, patient man named Doug, took my order and patiently answered my many questions, to the middle when records of our conversation were forwarded to me, to the end when the truck driver called to say he was approaching our house. It took a little longer than I wanted (I was so excited to see the patio furniture) but it was delivered on the day it was promised. Smooth delivery and beautiful patio.

 
5.0

Very easy to order and I used the chat feature.

By 

from US

Comments about Ultimatepatio.com:

Very easy to order and I used the chat feature. Now I can't wait to see the product.

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