reviewer
griggsml
Phoenix, AZ

Wish I had found out about USAA before!

4 star rating

Love to save money, comparison shopper
Pros

    never push on additional services, fantastic customer service, goes the extra mile, excellent customer service, easy, Great rates, never give me a hard time, great online tools, fast service, caring people

Cons
    You must be eligible

MAR
8
2008

USAA Banking and Insurance — 

I love USAA. I save so much $$ on my car insurance now. I was amazed at their rates!

 I recently opened checking and savings accounts with USAA too. There was an issue with my other bank not transferring funds to this new account so I was charged overdraft fees. I contacted my other bank about this. They took zero responsibility and were not willing to even consider refunding charges I had incurred for their mistake. I contacted USAA and they quickly removed the fees after I explained what had happened. Even though it wasn't their fault, they went the extra mile to make me happy.

Also noticed their online rates for new car loans are at least two % points lower than the credit union I was banking with!

 I love the quarterly magazine USAA publishes with useful information, hints, and tips. The website has a lot of good information as well.

I love USAA for my banking and auto insurance needs. I am considering checking out their loans and retirement tools as well.

USAA's customer service and rates are well above most others!  



I_thumb_up USAA Banking and Insurance is recommended by griggsml

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