Community Manager
Jolie
Chicago, IL

So much more than insurance!

5 star rating

comparison shopper, researcher, appreciative of good service
Pros

    excellent customer service, great rewards program, one-stop shop, reasonable rates, great online tools

Cons
    no brick and mortar in IL

FEB
2
2007
Many people think of USAA as just an insurance company but they offer so much more. USAA offers reward-based credit cards, banking services, insurance, car financing, and investments! They are truly a one-stop shop for all of your financial/insurance needs. The USAA staff is always highly professional and very dilligent about getting back to their members. We have used USAA for car insurance, banking and home insurance and USAA has been excellent in all cases. They also offer reasonable rates and hassle free services. Since USAA has limited brick and mortar outlets, they have very good online tools. In addition, they provide you monthly reimbursements for ATM withdrawls since you don't have a choice but to use others kiosks. One of my favorite things about USAA is that you can very easily redeem miles for points online. They have consistently won awards for being the best on the web as well as the best customer service offering to model after. I believe that in order to use USAA you must have a military connection in your family. You should check out the USAA site to see if you can qualify. You won't be disappointed.

Last edited on Apr 25, 2007



I_thumb_up USAA Banking and Insurance is recommended by Jolie

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I_comment_shdw24 Comments about Jolie’s Review

 


cajunlady0 wrote on Jan 17, 2009 at 9:53PM

I am so glad that I came across this review!! Believe it or not, yesterday I spent about 7 hours on the phone getting quotes on automobile insurance and homeowners insurance. I had used Allstate for the past 18 years for both. When I got married 5 years ago, my hubby had USAA while in the Navy. But for some reason we stayed with Allstate because I had been with them for so long. When my auto and home renewal invoices came in this week and saw the jump in premiums, I had to check around and compare rates. USAA beat everyone else hands-down!! We will save $310 a year on our auto and home and get almost TWICE the coverage!!! It is unreal! So Monday I will call back and get the ball rolling to get their coverage. They said that they pay dividends (cash back) yearly from 5% to 12% but usually averages around a 10% refund.

My husband who retired from the Navy was happy with them prior so this should be a smooth and hassle free move for us.

Thanks Jolie for the information............come Monday, we will be saving money and join your club. Too bad that this is only available to military people........there are a lot of friends that I would like to send to USAA.

Jolie wrote on Mar 6, 2008 at 9:03AM

In response to AngelaWLaFon's comment from Mar 5, 2008 at 9:15PM:

They have so much to offer I cant even keep track. They are awesome!

AngelaWLaFon wrote on Mar 5, 2008 at 9:15PM

We have enjoyed USAA for our car insurance. Thanks for bringing some of their other benefits to my attention. This is such a great example of the benefits of using Viewpoints!

Rainmaker wrote on May 28, 2007 at 10:04PM

USAA is a good company, and when they don't have the best price on the insurance product you need, they will tell you.

Jolie wrote on Mar 18, 2007 at 9:40PM

Sorry to hear about your Dad! I could not agree more. When I have needed them, they have always stepped up to the plate.

CyndiA wrote on Mar 17, 2007 at 6:08PM

USAA is fabulous. My dad died in an auto accident last summer. You would not believe how helpful they were at USAA. It was a really rough time, and it was so nice not to have to worry about all the financial concerns. They walk you through everything.