USAA Banking and Insurance Review

Overall 4.82 of 5 view all 175 reviews

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Jolie
Chicago, IL

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So much more than insurance!

comparison shopper, researcher, appreciative of good service

Pros

excellent customer service, great rewards program, one-stop shop, reasonable rates, great online tools

Cons

no brick and mortar in IL

FEB

2007

Many people think of USAA as just an insurance company but they offer so much more. USAA offers reward-based credit cards, banking services, insurance, car financing, and investments! They are truly a one-stop shop for all of your financial/insurance needs. The USAA staff is always highly professional and very dilligent about getting back to their members. We have used USAA for car insurance, banking and home insurance and USAA has been excellent in all cases. They also offer reasonable rates and hassle free services. Since USAA has limited brick and mortar outlets, they have very good online tools. In addition, they provide you monthly reimbursements for ATM withdrawls since you don't have a choice but to use others kiosks. One of my favorite things about USAA is that you can very easily redeem miles for points online. They have consistently won awards for being the best on the web as well as the best customer service offering to model after. I believe that in order to use USAA you must have a military connection in your family. You should check out the USAA site to see if you can qualify. You won't be disappointed.

Last edited on Apr 25, 2007

USAA Banking and Insurance is recommended by Jolie

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Comments about Jolie’s Review

Jolie wrote on Mar 6, 2008 at 9:03AM

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In response to awlafon's comment from Mar 5, 2008 at 9:15PM:

They have so much to offer I cant even keep track. They are awesome!

awlafon wrote on Mar 5, 2008 at 9:15PM

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We have enjoyed USAA for our car insurance. Thanks for bringing some of their other benefits to my attention. This is such a great example of the benefits of using Viewpoints!

Rainmaker wrote on May 28, 2007 at 10:04PM

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USAA is a good company, and when they don't have the best price on the insurance product you need, they will tell you.

Jolie wrote on Mar 18, 2007 at 9:40PM

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Sorry to hear about your Dad! I could not agree more. When I have needed them, they have always stepped up to the plate.

CyndiA wrote on Mar 17, 2007 at 6:08PM

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USAA is fabulous. My dad died in an auto accident last summer. You would not believe how helpful they were at USAA. It was a really rough time, and it was so nice not to have to worry about all the financial concerns. They walk you through everything.

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USAA Banking and Insurance Review

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