2008 Reviewer
JoSchmonthego
Riverview, FL
Great service, live people who speak english, patience and help
5 star rating

paying cash
Pros

    fantastic customer service, goes the extra mile, never push on additional services, excellent customer service, never give me a hard time, easy, great online tools, caring people, fast service

Cons
    You must be eligible

MAY
7
2008

USAA Banking and Insurance — 

We not only have the USAA Auto insurance we also have the Renters Insurance as well because being in the military we move around so much and honestly, if you have ever had military movers, you understand the need for insurance. Not only that, but if you look at where most Army posts are you will see that they are in tornado, hurrican, tsunami and earthquake land. And just knowing that if we are robbed, there is a fire, or any kind of misfortune with our cars, we are covered is a wonderful feeling.

We live in a state/city with huge car insurance (it jumped over a hundred dollars when we moved here). So I went scoping out other insurance, guess what? None were as competitively priced for what you get.

Not only that, I am glad we stayed. We recently found out why the car insurance is so high around our new residence when a late night visitor took out the window in my husbands brand new car (parked two feet from our garage under a light) to get to his Ipod and phone. Thank God we had USAA renters insurance. While the cost of the window to be replaced was below our deductable and I just paid for it, the renters insurance covered the cost of the stolen items and replaced them with new. I didn't even know they did that!

Not only was the service done by pleasant and patient service people, they were quick, thurough and easy to understand. I will never switch Insurance, and when we start to invest, it will be with USAA, and when we Insure our home, it will be with USAA.

There is no comparison for a well run. well staffed company.



I_thumb_up USAA Banking and Insurance is recommended by JoSchmonthego

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I_comment_shdw24 Comments about JoSchmonthego’s Review

 


Wazzy wrote on Jul 27, 2009 at 1:00PM

That is interesting! We recently had both of our cars broken into and usaa tried to tell us that our iPods, mp3 player, radar detector, chargers and gps were not covered because they were "an accessory to the car". I have always loved usaa but this time I feel like I have been robbed twice.

Karigig wrote on May 16, 2008 at 9:02AM

I agree! USAA is awesome!
Always helpful and USAA banking refunds all ATM fee's! Yippee!!!

BayouBengal wrote on May 13, 2008 at 8:35PM

Thanks for sharing!