2009 Writer
joferder
Lacey, WA

These folks are great.

5 star rating


SEP
27
2009

USAA Banking and Insurance — 

These folks are a great institution for anyone in the military. I have had an account with them for nearly 8 years now and I don't think I have ever had an issue with them that wasn't easily solved by a simple phone call. They have insured the last 3 cars that I have had and I have yet to find a better rate for the coverage that I need. I now bank through them and this service is great as well. The best part about working with USAA is that they cater directly to the military and they understand the problems that we can run into and have services and programs that work for us. Prior to my two different deployments I called them to ensure that all of my insurance was up to par and they not only checked over it all but informed me that since I would be parking my car during my deployment that I could actually get my car insurance reduced during that time. When I returned from my deployment all I had to do was call them and they returned my insurance to it's previous state and also connected me with a financial advisor to help me make sure that now that I was back home that my finances were still in order. They made some suggestions about some different services that I could take advantage, but when I stated that either I wasn't interested or was using another company they simply stated that there was no pressure and that they just wanted to ensure that my finances were taken care of. I appreciate the service that I have received so far from USAA and I hope to see it continue to for many years to come.



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