Home » Finance » Insurance Company Reviews » USAA Banking and Insurance » retiredmom's Review

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retiredmom
Prince George, VA
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Love how they try to make their services user-friendly.

4 star rating

paying cash, on a budget, an moderate investor
Pros

    fantastic customer service, goes the extra mile, Time management, never give me a hard time, great online tools, fast service, caring people

Cons
    You must be eligible, no local office

MAY
9
2008
I have been with USAA for many years, using their insurance services.  Recently, I began banking with them.  What I love is that I no longer have to make the special trips to deposit checks.  I can do this right here at home in my pjs, while the kids are sleeping.  And I can go to any convenient ATM to withdraw money, without the service fee.  So whereas before I would hold on to checks so that my trips across town are worthwhile, I now only have to sit down to my computer and push a few buttons.  If I need cash, I can stop at any ATM.  The ATM fees are reimbursed.  There are however, two things that keep this banking service from being perfect.  The first is that you can not deposit cash and especially coins through the Internet.  I still have to make a physical trip to a bank to do this.  And the second is that there is no physical bank to go to.  So I still have to maintain a second bank.  Still, considering the hectic lifestyle I usually have, that is quite minor in the greater scheme of things.

I_thumb_up USAA Banking and Insurance is recommended by retiredmom


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"Peace of Mind for a Lifetime"
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