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They have been good to me. I have had a US Bank savings account for 10 years and a checking and credit card for about 5 years. I have accidently over drafted my account a couple times and they have always been good about reversing the fees.
When my credit card number was stolen, they were quick to refund the amount, and to send me a new card.
The only negative thing I can say is that they always deny my auto loan requests, eventhough they were quick to give me a credit card with a larger limit.
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